Patient Service Consultant/Inventory Specialist Resume Example
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PATIENT SERVICE CONSULTANT/INVENTORY SPECIALIST
Professional Summary
Dedicated individual promoting patient-centric service with the focus of being friendly, compassionate and professional while focusing on patient relief through a more holistic and natural pathway. Excellent interpersonal and communication skills, with knowledge of a variety of cannabis products, strains, terpene profiles and medical benefits of cannabinoids. Looking to transform the mindset of our community through alternative medical solutions.
Work History
Accor Hotels - Patient Service Consultant/Inventory SpecialistKohala Coast , HI10/2019 - Current
- Kept up-to-date on store, shelf and order availability of cannabis products.
- Accurately recorded discrepancies of damaged parcels.
- Recorded production data listing quantity produced.
- Performed data entry and ensured completion of proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Weighed, prepared and packaged different types of products.
- Managed high volume of cash.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Assisted customers with finding requested products
- Provided outstanding customer service.
- Maintained positive relationships with all customers.
- Maintained compliance with company standards and state regulation.
- Accurately read, understood, and carried out written instructions.
- Restocked supplies and arranged displays.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Maintained organized checkout area and swept floors and emptied trash cans.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Listened to customer needs and desires to identify and recommend optimal products.
Mercedes-Benz NWA - Guest Relations ManagerCity , STATE02/2018 - 11/2019
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Surveyed guests to check for areas in need of improvement.
- Remained available daily to respond to guest needs, complaints or inquiries.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Established internal databases and record management systems to ensure accuracy and integrity of all documentation and data.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Routed incoming calls and faxes and drafted detailed messages to expedite response.
- Offered departmental administrative support.
- Processed invoices and expenses using.
- Handled client correspondence and tracked records to foster office efficiency.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Noel Elementary School - ELL Para/InterventionistCity , STATE08/2014 - 02/2018
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Enhanced learning plans and quantified student progress using quizzes, essays and projects.
- Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
- Assessed student assignments to check quality and completeness and assign grades.
- Organized and guided activities for students.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Implemented exercises and used repetition, which enabled students to grasp new concepts quickly.
- Participated in lesson planning and curriculum implementation.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
- Supported classroom activities, including tutoring, grading homework and reviewing exams.
- Supported instructor with test administration, curriculum development and assignment grading.
- Supported student learning objectives through personalized and small group assistance.
Noel Elementary School - Food Service Secretary/Health AideCity , STATE08/2005 - 08/2010
- Processed student registrations and withdrawals.
- Collected and deposited payments.
- Worked cooperatively with staff in office, building and district.
- Translated English into Spanish during verbal conversations & for written translations.
- Supported the value of a healthy and safe school environment.
- Answered, responded to and transferred over telephone calls.
- Completed forms, reports, logs and records of attendance, enrollment and lunch balances.
- Assisted coworkers and staff members with special tasks on daily basis.
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Performed routine first aid procedures and assisted in screening ill or injured children according to established procedures
- Performed health screening for students and faculty by conducting evaluations.
- Served as liaison between families, school personnel and other healthcare providers on behalf of students.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Participated in development of school safety plans.
Skills
- Supporting medical patients
- Verbal and written communication
- Exceptional interpersonal communication
- Customer Relations
- Team player, loves working with others
- Cannabis knowledge
- Upholds a positive attitude regardless of circumstances
- Ability to create quick relationships during patient interactions
- Social perceptiveness
Education
Mcdonald County High SchoolCity, StateHigh School Diploma
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Resume Overview
School Attended
- Mcdonald County High School
Job Titles Held:
- Patient Service Consultant/Inventory Specialist
- Guest Relations Manager
- ELL Para/Interventionist
- Food Service Secretary/Health Aide
Degrees
- High School Diploma
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