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Patient Service Consultant/Inventory Specialist Resume Example

Resume Score: 80%

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PATIENT SERVICE CONSULTANT/INVENTORY SPECIALIST
Professional Summary

Dedicated individual promoting patient-centric service with the focus of being friendly, compassionate and professional while focusing on patient relief through a more holistic and natural pathway. Excellent interpersonal and communication skills, with knowledge of a variety of cannabis products, strains, terpene profiles and medical benefits of cannabinoids. Looking to transform the mindset of our community through alternative medical solutions.

Work History
ReLeaf Center Medical Cannabis Dispensary - Patient Service Consultant/Inventory SpecialistBentonville, AR10/2019 - Current
  • Kept up-to-date on store, shelf and order availability of cannabis products.
  • Accurately recorded discrepancies of damaged parcels.
  • Recorded production data listing quantity produced.
  • Performed data entry and ensured completion of proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Weighed, prepared and packaged different types of products.
  • Managed high volume of cash.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Assisted customers with finding requested products
  • Provided outstanding customer service.
  • Maintained positive relationships with all customers.
  • Maintained compliance with company standards and state regulation.
  • Accurately read, understood, and carried out written instructions.
  • Restocked supplies and arranged displays.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Listened to customer needs and desires to identify and recommend optimal products.
Mercedes-Benz NWA - Guest Relations ManagerBentonville , Arkansas 02/2018 - 11/2019
  • Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
  • Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
  • Surveyed guests to check for areas in need of improvement.
  • Remained available daily to respond to guest needs, complaints or inquiries.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Established internal databases and record management systems to ensure accuracy and integrity of all documentation and data.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
  • Offered departmental administrative support.
  • Processed invoices and expenses using.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Noel Elementary School - ELL Para/InterventionistNoel, MO08/2014 - 02/2018
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Enhanced learning plans and quantified student progress using quizzes, essays and projects.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Assessed student assignments to check quality and completeness and assign grades.
  • Organized and guided activities for students.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Implemented exercises and used repetition, which enabled students to grasp new concepts quickly.
  • Participated in lesson planning and curriculum implementation.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Supported student learning objectives through personalized and small group assistance.
Noel Elementary School - Food Service Secretary/Health AideNoel, MO08/2005 - 08/2010
  • Processed student registrations and withdrawals.
  • Collected and deposited payments.
  • Worked cooperatively with staff in office, building and district.
  • Translated English into Spanish during verbal conversations & for written translations.
  • Supported the value of a healthy and safe school environment.
  • Answered, responded to and transferred over telephone calls.
  • Completed forms, reports, logs and records of attendance, enrollment and lunch balances.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Performed routine first aid procedures and assisted in screening ill or injured children according to established procedures
  • Performed health screening for students and faculty by conducting evaluations.
  • Served as liaison between families, school personnel and other healthcare providers on behalf of students.
  • Developed care plans and made referrals as necessary for students with health concerns or injuries.
  • Participated in development of school safety plans.
Skills
  • Supporting medical patients
  • Verbal and written communication
  • Exceptional interpersonal communication
  • Customer Relations
  • Team player, loves working with others
  • Cannabis knowledge
  • Upholds a positive attitude regardless of circumstances
  • Ability to create quick relationships during patient interactions
  • Social perceptiveness
Education
Mcdonald County High SchoolAnderson, MOHigh School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • ReLeaf Center Medical Cannabis Dispensary
  • Mercedes-Benz NWA
  • Noel Elementary School

School Attended

  • Mcdonald County High School

Job Titles Held:

  • Patient Service Consultant/Inventory Specialist
  • Guest Relations Manager
  • ELL Para/Interventionist
  • Food Service Secretary/Health Aide

Degrees

  • High School Diploma

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