patient registration coordinator resume example

Office Administrator/ Assistant Billing Coordinator 2013- May 2018

• Reviewed patient bills for accuracy and completeness and obtained any missing information
• Checked eligibility and benefit verification
• Prepared, reviewed and transmitted high dollar claims claims using billing software and paper claim processing
• Followed up on unpaid claims within standard billing cycle timeframe; reviewed accounts for insurance and patient follow up
• Set up payment plans, collected outstanding balances, and assisted with collection accounts to generate revenue and reduce the number of unpaid and outstanding accounts
• Assessed medical codes on patient records for accuracy and reviewed medical records to meet insurance company requirements.
• Updated cash spreadsheet, run collection reports, and inventory reports
• Investigated denials and collaborated with internal team members and third-party representatives to identify solutions.
• Gathered information to file appeals for insurance denials and minimized inaccuracies by maintaining accurate records of approvals.
• Billing department, including medical coding, charge entry, claims submission

Office Manager July 2011- Oct 2013

• Managed physician calendar, scheduled business and personal meetings, and made all travel arrangements.
• Managed payroll for 4 employees
• Managed hiring and firing process for front office staff
• Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Surgical Coordinator Sept 2007- July 2011

• Managed surgical scheduling, pre and post-operative care coordination, pre-surgical clearance.
• Performed insurance verification, pre-certification and pre-authorization for surgical, radiology exams, and non-surgical procedure.
• Obtained surgical financial documents, collected payments and discussed insurance verification and eligibility with patients.
• Conducted patient intake interviews to collect medical information and insurance details to ensure accuracy and efficiency.
• Worked with surgical nurses to prepare correct equipment, supplies, and medications for over 10-15weekly surgeries.

Medical Receptionist June 2003- Sept 2007

• Obtained pre-certification for surgical and radiology procedures.
• Scheduled appointments and radiological exams
• Answered high volume of incoming calls. Addressed, documented, and responded to incoming correspondences to address client queries.
• Managed radiology films and request for research and procedures
• Scheduled surgical procedures, coordinated pre and post-operative clearances.
• Maintained computer programs with pertinent patient and insurance information.
• Collected monies for services rendered and created claims for insurance reimbursements

Clerical Assistant May 2001- June 2003

• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Sorted and distributed employees mail with accuracy and efficiency, filed specified mail and handled shipment issues.
• Answered office phone and emails to schedule appointments, forward information and prepared medical charts for office visits.
• Managed medical record requests for patients, doctor’s offices, law firms, and insurance carrier.