(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. High-performing Administrative Assistant with extensive experience working with a diverse client base.
  • Professional and mature
  • Self-directed
  • Resourceful
  • Strong interpersonal skills
  • Patient charting
  • Medical terminology
  • Maintains strict confidentiality
  • Strong work ethic
James A. Rhodes State College Lima, OH Expected in 2010 Associate of Applied Science : Associates of Applied Science - GPA :
Ohio State Beauty Academy Lima, OH Expected in 2014 License : Managing Cosmetologist - GPA :
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.Customer Service
    • Handled customers effectively by identifying needs and quickly gaining trust


  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Data Preparation

  • Prepared medical records packets for insurance reviews of procedures and fees/services justification.

Emerson Hospital - Patient Registration
Bedford, MA, 04/2007 - Current
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system. Updated patient accounts and information on a daily basis. Managed incoming and outgoing calls for busy medical office.

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School Attended

  • James A. Rhodes State College
  • Ohio State Beauty Academy

Job Titles Held:

  • Patient Registration


  • Associate of Applied Science
  • License

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