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patient liaison resume example with 3 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. Detail-oriented, responsible, and excellent communication skills demonstrated by 3+ years of experience in health care. Enthusiastic with excellent people skills and dedicated work ethic.

Licenses

STNA License

STNA License

Skill Highlights
  • Trained in grooming and bathing assistance
  • Calm and level-headed under duress
  • Quick problem solver
  • Medical terminology knowledge
  • Reliable transportation
  • Valid driver's license
  • Strong medical ethic
  • Strong clinical judgment
  • Computerized charting specialist
  • Enthusiastic caregiver
  • Patient/family focused
  • Wound cleaning/care ability
  • Body mechanics competency
  • Talent in obtaining/charting vital signs
  • Competency in procedure development
Education and Training
St. Augustine School of Medical Assisting , Expected in 2013 : Medical Assisting - GPA :

Presently attending

Northwest State Community College Archbold, Ohio Expected in 2009 Nursing Coursework in Adult and Family Health : - GPA :
Defiance College Defiance, Ohio Expected in 2008 : Child Development - GPA :
Professional Experience
Amita Health - Patient Liaison
Broadview, IL, 07/2012 - 09/2012
  • Served as a vital link between the patient, his family, and the physician and/or the emergency department staff.
  • Promoted positive public relations within the emergency department by offering direction and information to the public, and displayed an empathetic, caring attitude when interacting with customers.
  • Rounded the department and checked in with patients, families and visitors to facilitate communication and the exchange of information.
  • Assisted phone calls and other non-nursing care to facilitate quality patient care.
  • Provided support and comfort to grieving families, notified hospital chaplain to assist with patients and families.
  • Handled in-coming calls, forwards in a timely manner or took messages and communicates appropriately.
Village At The Greene - STNA
Dayton, OH, 02/2009 - 09/2011
  • Helped patients with personal care and grooming.
  • This includes: bathing, toileting, dressing, skin care and hair care.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
  • Positioned patients for comfort and to prevent skin pressure problems.
  • Assisted with transferring patients in and out of wheelchairs and adaptive equipment.
  • Charted daily information on the patients such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- STNA
Piqua, OH, 10/2008 - 01/2009
  • Prepared meals and light housekeeping tasks.
  • Comforted patients and provided them with reassurance and encouragement.
  • Maintained a clean, orderly and well-stocked environment.
  • Sensitive to the needs of geriatric patients.
  • Documented patient records on daily flow sheets.
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
  • Tended to patients with chronic illnesses.
  • Help patients with personal care and grooming.

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Resume Overview

School Attended

  • St. Augustine School of Medical Assisting
  • Northwest State Community College
  • Defiance College

Job Titles Held:

  • Patient Liaison
  • STNA
  • STNA

Degrees

  • Nursing Coursework in Adult and Family Health

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