LiveCareer-Resume

patient insurance coordinator resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Jessica Claire resumesample@example.com | XXX.XXX.XXX 140 Budlong St, Adrian, Michigan 49221 Experienced Assistant with over 10 years of experience in Offices. Excellent reputation for resolving problems, improving customer satisfaction and driving overall operational improvements. Consistently saved costs while increasing profits. Dental Assistant Microsoft Office & Excel Proficient. Dependable Talented Insurance Coordinator/ Admin/ Reception/ Medical Assistant, with 10+ year background in office settings. Expert in managing insurance claims process, maintaining patient accounts and liaising with insurance companies. Well-versed in Medicare, Medicaid, HMO and PPO insurance requirements.

Skills
  • Medicare and Medicaid knowledge
  • Insurance claims and denial processes
  • Strategic thinking skills
  • Insurance Verification
  • Customer service and assistance
  • Account management
  • Excellent administrative abilities
  • Insurance industry experience
  • Collaborative relationships
  • Patient contact
  • Understanding of medical terms
  • Prior authorization processing
  • File and records management
  • Data integrity
Work History
Patient Insurance Coordinator, 04/2022 - Current
IvyRehab For Kids City, STATE,
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Prepared insurance claims for submission to clearinghouses or insurance companies.
  • Reviewed accounts receivable reports, insurance contracts and weekly and monthly financial reports.
  • Obtained prior authorization and precertification for outpatient procedures.
  • Maintained compliance with local, state and federal regulations governing insurance, Medicare and Medicaid requirements.
  • Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Verified insurance and communicated coverage to staff and patients.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Communicated effectively with staff members of operations, finance and clinical departments.
Patient Insurance Coordinator, 04/2021 - 01/2023
Pomerance Integrative Dental City, STATE,
  • Obtained prior authorization and precertification for outpatient procedures.
  • Maintained compliance with local, state and federal regulations governing insurance, Medicare and Medicaid requirements.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Communicated effectively with staff members of operations, finance and clinical departments.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Calculated adjustments, premiums and refunds.
  • Verified client information by analyzing existing evidence on file.
  • Collected premiums and issued accurate receipts.
  • Checked documentation for accuracy and validity on updated systems.
Administrative Assistant/Switchboard Operator, 11/2015 - 01/2022
Dominos Corporate Headquarters City, STATE,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Supported customers by managing 1000+ calls per day efficiently while maintaining professionalism and upbeat tone.
  • Created and maintained company phone directory with current extensions and staff information.
  • Assisted colleagues with achieving task requirements, aiding team productivity and performance.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Interacted with vendors, contractors and professional services personnel to recieve ordersm direct activites and communicate instructions.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Produced accurate office files, updated spreadsheets.
Account Payable, 04/2021 - 10/2021
La-Z-Boy World Headquarters City, STATE,

Entered and updated Direct Deposit information for employees.

Verified and saved W4 information into Excel spreadsheets.

Checked Dept mail and separated.

Printed and sent Wage garnishment checks.

Education
High School Diploma: , Expected in
-
Monroe High School - Monroe, MI
GPA:
Status -
Dental Assistant Certificate: , Expected in
-
Jackson Community College - Adrian, MI
GPA:
Status -
Corporate-Monroe: , Expected in
-
- Ann Arbor, Michigan
GPA:
Status - Entered and updated Direct Deposit information for employees. Verify and save W4 information into Excel. Check our department mail and seperate, Wage Garnishments, Work number, Unemployment and court documents. Print and send Wage Garnishment checks. Switchboard Operator/Office Assistant
Z: , Expected in 11/2020
-
Boy - ,
GPA:
Status - Direct Care Staff, Advanced Staffing/La-, Receptionist Statistics Vital signs 42 WPM Produced accurate office files, updated spreadsheets. Greeted guests in with friendliness and professionalism.
: , Expected in 05/2014
-
Macomb - Monroe, Michigan
GPA:
Status - Consulted with different healthcare disciplines to offer important mental health support to patients.
: , Expected in 02/2011
-
Sleep Inn Hotel - Flat Rock, Michigan
GPA:
Status - Confirmed relevant guest information and payment methods to prevent fraud. Liaised with housekeeping and maintenance staff to address requests and complaints made by guests. Promptly answered multi-line phone system and greeted callers enthusiastically Swiftly responded to room requests and other inquiries made via establishment website, email or phone Provided guests with above-and-beyond service including making outside venue reservations and setting up tours Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts Front Desk Receptionist |, CPR Office keeping Created and updated physical records and digital files to maintain current, accurate and complaint documentation. Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

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Resume Overview

School Attended

  • Monroe High School
  • Jackson Community College
  • Boy
  • Macomb
  • Sleep Inn Hotel

Job Titles Held:

  • Patient Insurance Coordinator
  • Patient Insurance Coordinator
  • Administrative Assistant/Switchboard Operator
  • Account Payable

Degrees

  • High School Diploma
  • Dental Assistant Certificate
  • Corporate-Monroe
  • Z

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