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Patient Greeter Resume Example

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PATIENT GREETER
Work History
Patient Greeter, 07/2020 to 11/2020Company Name - City, State
  • Planned and executed each guest / patient to whatever lactation in the entire hospital as they needed. - Covid-19 brought tons of new guidelines and regulations to every department individually. The patient service depart included: physically taking vitals, hand wrote results on each guest wrist band, each day they stayed in the hospital the color of the band changed so we kept up with reminding visitors that were not in the right color for that day. Some other explanations for that specific role include : keeping no more then 10 people through the hospital halls at a time and every one was to stay on red x'es to ensure everyone remained at a safe distance from one another, masks were provided to the ones who needed on ( they were required for everyone to where, and who ever refused to wear one were escorted out, we also were trained to learn and memorize the entire hospital layout, my favorite part was keeping in touch with the labor and delivery floor nurses because if a mommy arrived in labor, we would call for the nurses to prep. The greeters would escort the mother to where she needed to be. The type of phone that was operated was a piedmont hospital phone and my number was linked to the greeter services department, we stayed tuned and professional this whole period. We operated the same work phone to call patient nurses or patient floors if there was an active delivery. Using the "hospital work phone" required knowledge of an extension sheet. This extension sheet was the bible to the greeter station phone. Every room in the hospital had a specific extension (piedmont is a huge hospital, so it got tricky when they began a remodel during and continuing through Covid- 19. In addition to knowing how to use the extension sheet, when you found the proper extension there was a specific digit that needed to be dropped before dialing it. You really had to be trained properly to function and maintain your station properly. The delivers required greeters to greet the driver and gather room, date, patient name, and visitor dropping off. We were always responsible for refilling our carts and stations before and after our shift, 15 minutes prior to opening and closing station down completely.
  • Greeters used the piedmont computer, to log onto an industrial application called epic. We use this app to look up patient files and information, as long as they were on the information release document and were able to send or email a picture of ID .
Certified Nursing Assistant, 04/2020 to 06/2020Company Name - City, State
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
Direct Support Professional, 12/2019 to 05/2020Company Name - City, State
  • Promoted health and wellness in young adolescents by providing caring emotional support and encouragement
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements: HELP training
  • Worked to improve and enhance adolescent lives through effective and compassionate care
  • Supervised daily activities and provided assistance when needed
  • Administered medication as directed by physician
  • Monitored progress and documented any patient health status changes to keep healthcare team updated
  • Ensured safety and well-being of each patient in alignment with care plan
  • Completed entries in log books, journals and care plans to document accurately report patient progress
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills
  • Enhanced maintaining a calendar of social, recreational and education activities
  • Consulted with different administrators and agency professionals to offer important mental health support to children under the age of 18
Direct Support Staff, 10/2018 to 06/2019Company Name - City, State
  • Administered medication as directed by physician
  • Assisted disabled clients in any way necessary to facilitate independence and well-being
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated
  • Supervised daily activities and provided assistance when needed
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments
  • Engaged patients with games, crafts, cooking, music, reading and other activities
  • Ensured safety and well-being of patients
Education
90 Hour Completion of CNA Course, Certified Nursing Assistant, 04/2020
Giving Care CNRC - City
  • State exam will be scheduled as soon as my social security card comes through the mail. I've been through alot trying to obtain a replacement social security card because everythings being closed due to Covid -19 virus.
Still Attending Classes, Licensed Practical Nursing, Expected in 02/2022
West Georgia Technical College - City
GED, 05/2018
West Georgia Technical College - City
Certifications

CPR Certification

Safety and First Aid Certification

Completion Certificate/96 Hours- CNA

Highlights
  • BLS
  • First Aid and Safety
  • Customer Service
  • Troubleshooting
  • Detail-oriented
  • Analytical skills
  • Epic
  • Microsoft
  • Multitasker
  • Supporting Personal Needs
  • Recording Vital Signs
  • Preparing Meals
  • Patient Relations
  • Observing Responses
  • Measuring Bodily Fluids
  • Patient Care
  • Patient-focused care
  • Responding to emergencies
  • Dementia and Alzheimer's knowledge
  • Medical Records Management
  • Companionship and Emotional Support
  • Adaptable
  • Medical office administration
  • Patient Assessments
  • Compassionate
Summary

I'm very committed to helping others in their place and time of need. I want to be the best caregiver I can possibly learn to be. I believe I'm here for a purpose, that purpose being making and showing differences in people lives. I pray I can become the most efficient and affective Certified Nursing Assistant I can possibly be. My eye for learning the "Right Way" to do things never ceases, and with my next employment I ensure to bring my best foot forward! Thank-you for your interest.

Rachael Hope Rogers

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Resume Overview

School Attended

  • Giving Care CNRC
  • West Georgia Technical College

Job Titles Held:

  • Patient Greeter
  • Certified Nursing Assistant
  • Direct Support Professional
  • Direct Support Staff

Degrees

  • 90 Hour Completion of CNA Course , Certified Nursing Assistant 04/2020
    Still Attending Classes , Licensed Practical Nursing Expected in 02/2022
    GED , 05/2018

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