Patient Flow Coordinator Resume Example
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PATIENT FLOW COORDINATOR
Professional Summary
Highly analytical healthcare professional with years of work experience in a medical setting. Skilled at communicating, organizing and solving problems in order to make the patient experience a great one.
Skills
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Work History
Patient Flow Coordinator , 11/2016 to Current
Avera Health – Tyler , MN
Avera Health – Tyler , MN
- Direct the activity of the transport function and transporters, ensuring timely completion of tasks; monitor procedures related to availability and completion task, follow-up on issues related to service and operations in a timely manner
- Resolve problems related to patient, visitor, staff or employee complaints; recommend and participate in the solution of on-going problems or trends
- Understand and apply knowledge of basic patient transport concepts, infection control practices, and proper body mechanics
- Function as a liaison between Patient Transportation and other department
- Develop and promote positive and effective customer service relations with patients, patient family members, visitors and staff; ensure maximum staff productivity
Custodian II, 11/2014 to 11/2016
Texas Health & Human Services Commission – New Braunfels , TX
Texas Health & Human Services Commission – New Braunfels , TX
- Sanitize and disinfect patient rooms, equipment, and other designated areas
- Pick-up, transport and dispose of refuse and disposable items in a designated manner, including sharps containers and biohazardous waste
- Follow department procedure guidelines and standard precautions in managing contaminated patient care equipment and supplies
- Interacts often with in a positive light with patient, family and caregivers in a calm, caring, professional manner
Sales Associate, 02/2014 to 08/2014
Brooks Furniture – City, State
Brooks Furniture – City, State
- Developed positive customer relationships through friendly greetings and excellent service
- Helped customers with questions, problems and complaints in person and via telephone
- Organized racks and shelves to maintain the visual appeal of the store
- Stocked shelves and supplies and organized displays.
- Operated a cash register for cash, check and credit card transactions
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Educated customers about the brand to incite excitement about the company's mission and values
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
Education
High School Diploma: 2014
Sabis International Charter School - City, State
Sabis International Charter School - City, State
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Resume Overview
School Attended
- Sabis International Charter School
Job Titles Held:
- Patient Flow Coordinator
- Custodian II
- Sales Associate
Degrees
- High School Diploma : 2014
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