Patient Financial Coordinator resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Professional and well-grounded office team member with superior skills in Business administration and Healthcare expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating Treatment and Financial arrangement records and coordination of care arrangements.

  • Dentrix, practice works, softdent, schick, professor suni dexis software.
  • Making insurance decisions
  • Developing financial plans
  • MS Office
  • Workflow management
  • Payroll administration
  • Mentoring and coaching
  • Performance metrics
  • Managing medical practices
  • Oral and written communication
  • Hospital coordination
  • Schedule management
  • Patient relations
  • Quality assurance controls
  • Regulatory requirements
Patient Financial Coordinator, 03/2013 to 12/2016
Columbia UniversityNew York, NY,
  • Supervised financial and treatment presentations, assisted in Billing and/or 3rd party financing( Care Credit)arrangements.
  • Responsible for marketing, patients referral base, case acceptance, case completion, labs and referring doctor strategies for practice marketing.
  • Responsible for medical clearances, labs, prosthetic appliances, Delivery/Transfer of Restorative Copings as well as consult, Pre/Post operative surgery reports and maintaining recall.
  • CBCT, Panorex, Dolphin scans.
  • Scheduling continuing educations, luncheons, and preparation for Mt. Baldy Study Club hosted by Dr. Gilbert.
Dental Assistant/Receptionist, 03/2010 to 01/2013
CityblockWorcester, MA,
  • Entered patient data into dental records system using Dentrix, Softdent, Eaglesoft and others. observed all confidentiality rules to maintain patient privacy.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, packing cord and implant placement as well as surgical procedures.
Lead Oral Surgery Assistant, 10/2002 to 02/2010
Dr. Matthew Okui DDS, DMDCity, STATE,
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Supported Surgeons with completing minimally invasive and advanced surgical procedures.
  • Gathered medical information, dental health history and vitals from patients.
  • Protected patients by sterilizing instruments and equipment between every consultation.
Practice Administrator, 03/1997 to 12/2001
West Valley Dental /Dr. SchlangCity, STATE,
  • Managed and maintained office budget for AR/AP.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Reduced financial discrepancies by accurately managing daily production, deposits and billing.
  • Trained Multiple employees on best practices and protocol while managing teams to ensure optimal productivity.
  • Maintained and adhered to OSHA, MSDS, HIPAA and EEOC's compliance standards.
Education and Training
AAOMSA in Oral Maxillofacial surgery Assistant: , Expected in 2015
University of Cincinnati-Clermont College - ,
Bachelor of Science: Dentistry (Pre-Dentistry), Expected in 05/1996
UCLA - Brentwood, CA,
Associate of Science: Social Psychology, Expected in 06/1992
Pierce College - Woodland Hills, CA,
Registered Dental Assistant: Dental Science, Expected in 01/1990
Bryman Institute - Winnetka, CA,
Activities and Honors
  • Member, Small Business Association (2007 - present)
  • Member, ADA
  • OSHA
  • Certified in Digital Dental Radiology
  • Pride Management Seminars-How to be a team player.
  • MGE- New Patient Workshop, Effective Case Acceptance and Follow up Care, Implants.
  • Bio-Nobel- Dental Implants Techniques Seminar.

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Resume Overview

School Attended

  • University of Cincinnati-Clermont College
  • UCLA
  • Pierce College
  • Bryman Institute

Job Titles Held:

  • Patient Financial Coordinator
  • Dental Assistant/Receptionist
  • Lead Oral Surgery Assistant
  • Practice Administrator


  • AAOMSA in Oral Maxillofacial surgery Assistant
  • Bachelor of Science
  • Associate of Science
  • Registered Dental Assistant

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