I am a highly reliable, responsible and dedicated individual. I am motivated to gain knowledge through a new challenging position. Furthermore, patient focused, team oriented, passionate about helping others and able to work independently or as part of a team to accomplish company goals. Bilingual in spanish
-Fast paced learner
-Work well with others
-Bilingual in Spanish
Patient Financial Clearance, 04/2016 to Current Stanford Health Care – Newark Submit high volume authorization request to patients medical insurance for endoscopy outpatient surgeries as a form of financial clearance. I am responsible for informing patients when authorizations are not cleared, communicate with Financial Counseling, schedulers on a daily basis. Maintain professional communication with medical center staff, physicians and patients regarding the access services rendered at Stanford Medical Center; also meet weekly individual productivity goals and standards.
Patient Service Representative, 06/2008 to 05/2016 Maina R Shetty, M.D. – Hayward Office manager, processed charts, greeted patients, answered multiple phone calls, insurance verification, communicate effective manner, schedule appointments, submitted prior authorizations for outpatient procedures and medications, submitted referrals and spanish translator.
Bachelor of Science: health science, 2016 CSUEB - Hayward I obtained my degree in health science with a focus in pre clinical nursing and I hope to obtain my masters degree in the near future
Associate of Arts: liberal arts, 2009 Ohlone College - Fremont
High School Diploma: 2005 Newark Memorial High School - Newark
Bilingual (Spanish) Epic Software, have knowledge in medical law & ethics, anatomy & physiology, pathophysiology, know how to do EKG, charting, CPT/ICD-10 coding, urinalysis, CPR, filing, Referrals, Authorizations, Familiar with all types of Medical Insurances, patient scheduling, HIPAA and EMTALA regulations, completed my 90 hr internship at Kaiser Permanente Cardiology Dept.