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patient finance specialist resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Systematic IT professional proficient in network, project and emergency management. Installs hardware, patches software and configures internal systems. Complex problem-solver with top-notch planning and communication strengths.

Experience
08/2014 to Current
Patient Finance Specialist Jackson Health System Doral, FL,
  • Gather patient information to complete high volumes of registrations.
  • Verified Patient reimbursement documentation and processed payments.
  • Professional and discreet handling of confidential information.
  • Effectively communicate patients their insurance benefits an medical care cost
  • Obtain appropriate fees from patients and accurately record patient accounts.
  • Supersede monthly collection quota.
  • Cooperate with medical staff, patients, and families under stressful conditions to facilitate communication and provide support.
  • Exhibit initiative to ensure patients receive care in a timely fashion.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
05/2009 to Current
IT Technician Jacob A. Riis Neighborhood Settlement Boca Raton, FL,
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Providing IT services to low income community for voluntary contributions.
  • Support engineering in the execution and maintenance of systems, processes, and technical operations for healthcare facilities.
01/2006 to 09/2014
Visual Field Technician University Of Miami Miller School Of Medicine City, STATE,
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Determined the optical characteristics of spectacle lenses.
  • Measure the visual acuity, at distance and near.
  • Monitored and maintained the levels of minor equipment.
  • Specialized visual fields and perform ocular studies.
  • Installed and supported desktop software titles and add-ons.
  • Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
08/2002 to 12/2005
E-ArmyU Representative GoArmyEd City, State,
  • Supported Active Duty and Army Reserve soldiers via the Army’s virtual Gateway to Education.
  • Maintained professional communication skills, including written and verbal.
  • Provided extensive product knowledge and the ability to explain complicated concepts clearly.
  • Tackled troubleshooting and problem resolution to support Active Duty and Army Reserve soldiers technical issues.
  • Reviewed requests for service to resolve IT difficulties, documenting and fielding tickets to improve problem resolution.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Skills
  • Prospecting and Networking
  • Critical Thinking
  • Records Management
  • Verbal and Written Communication
  • Computer Skills
  • Calm Under Pressure
  • Decision Making
  • Fluent in Creole and proficient in Spanish
  • Expert in Microsoft Office Suite (Word, PowerPoint, Access, Outlook, and Excel.
  • 60 WPM typist
  • Application Installations
  • Multitasking and Prioritization
  • Computer Diagnostics
  • Customer Service Support
  • Troubleshooting Network Issues
  • Technical Troubleshooting
Education and Training
Expected in 06/2001 to to
High School Diploma:
Miami Sunset Senior High School - Miami, FL
GPA:
Expected in to to
: Information Technology
DeVry University - Orlando, FL,
GPA:
  • Related Coursework: Computer Apps for Business, Process Control Systems and Networks, Digital Electronics, Microprocessing, Technical Mathematics, Computer Applications for Business

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Resume Overview

School Attended

  • Miami Sunset Senior High School
  • DeVry University

Job Titles Held:

  • Patient Finance Specialist
  • IT Technician
  • Visual Field Technician
  • E-ArmyU Representative

Degrees

  • High School Diploma
  • Some College (No Degree)

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