Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Skilled lead Dental Assistant traveling with the owner of her practices from office to office with two plus years of experience and success providing chair-side assistance to dentists in her fast-paced dental offices. Accurate when preparing equipment and materials for treatment, taking radiographs, training new staff and educating patients. Clear communicator driven to produce ideal patient outcomes.

  • Exam room setups
  • Patient schedule management
  • Periodontics
  • Medical records management
  • Disinfecting rooms and equipment
  • Restorative procedures
  • Multitasking
  • Sterilization techniques
  • Taking X-rays
  • Dental staff support
  • Treatment room setup
  • Customer service
  • Organization
  • Inventory management
  • First Aid/CPR
Patient Coordinator/Dental Assistant, 07/2018 - Current
Providence Health & Services Napa, CA,
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • In charge of all insurance payments and customer payments for the office
  • Handle all pre estimate claims and insurance claims
  • Assist for general dentistry,cosmetic,and periodontal surgeries currently
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Instructed and educated patients to prepare for oral surgery
  • Created dental x-rays using digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Educated patients on treatment procedures and post-procedure home care.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Laid out dental instruments and equipment before procedures.
  • Placed all orders for office through net32 or henry schein
Shift Manager, 06/2017 - 07/2018
Carrier Enterprise Carrollton, TX,
  • Generated reports to assess performance and make adjustments.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Increased customer base and market share by promoting product through diverse channels.
  • Documented receipts, employee hours and inventory movements.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Met with each associate to establish realistic monthly sales goals.
Store Manager, 05/2016 - 06/2017
Miniluxe Inc. City, STATE,
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Achieved sales quota of $20,000 monthly by incorporating social media and brand marketing.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Interviewed, hired, supervised and trained 18 employees and instituted mentoring program to develop skills, leadership and employee excellence.
Education and Training
High School Diploma: , Expected in 06/2016
Saugus High School - Saugus, MA
: , Expected in
Arizona State University - Tempe, AZ
  • Completed coursework in Healthcare classes toward a nursing degree
: Healthcare, Expected in
Northshore Community College - Danvers, MA,
  • Completed coursework in healthcare credits toward nursing

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School Attended

  • Saugus High School
  • Arizona State University
  • Northshore Community College

Job Titles Held:

  • Patient Coordinator/Dental Assistant
  • Shift Manager
  • Store Manager


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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