Certified Dental Assistant with excellent charting, scheduling, phone, filing and customer service skills. Pleasant with others on the job, a good-natured, corporative attitude.
Attend to patients on the phone and in person. Co- ordinate and organize appointments and administration to facilitate the efficient running of the dental office. Greet patients, register new patients according to established office protocols. Assist patients to complete all necessary forms and documentation. Verify and update patient information inform patients of dental office procedures and policy.
Move patients through appointments as scheduled. Enter all relevant patient information into data system. Maintain and manage patient records in compliance with privacy and security regulations. Answer and manage incoming calls respond and comply to requests for information. Schedule patient appointments, confirm upcoming appointments and recalls according to office protocol. Check daily appointment schedule arrange patient charts for next day appointments. Fill in cancellations and no- shows organize referrals to other medical specialists. Dispatch lab work appropriately, collect and receipt payments from patients at time of treatment. Information patients of financial treatment plan options,arrange payment schedule with patients. Prepare and mail billing statements,prepare claim forms for dental insurance. Arrange supporting documents for insurance claims,sort and distribute incoming and outgoing post monitor and maintain inventory of dental office supplies. Update patient education materials maintain a professional reception area. Safeguard patient privacy and confidentiality.
Perform a variety of patient care, office, and laboratory duties, and often work chair-side as dentists examine and treat patients. Make patients as comfortable as possible in the dental chair, prepare them for treatment, and obtain their dental records. Dealing with calls from patients and calling them if appropriate.Writing to them where necessary to chase payment or sending out reminders that they need to be seen for routine check-ups or further dental treatment.Using a computerized system to book, switch and cancel appointments. General administration tasks, such as photocopying, scanning, faxing, printing and sorting/filing/sending forms.Handling payment from patients.
Responsible for handling front office reception and administration duties, including welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Ensure high level of customer satisfaction through excellentcustomerservice. Enter transactions in the cash register and provide customers with the total bill.
Registered Dental Assistant
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