Patient Coordinator Resume Example South Shore Health

PATIENT COORDINATOR

Background, Objective

To apply skills learned in 3+ years of experience in clerical and administrative duties as a Healthcare Receptionist to Mount Sinai Hospital. An extremely devoted individual with a stellar background in scheduling appointments and performing administrative tasks seeking a position as a full-time Medical Receptionist/ Medical assistant NYU Langone.

Education

Associate of Applied Science : Medical Assisting, 2012Mandl The College of Allied Health － City, State

Experience

Patient Coordinator
March 2015 to CurrentSouth Shore Health － Rockland , MA

Answered all patient phone calls/Mychart messages and emails(discuss with MD and inform patients of MD replies)
Triage symptom calls using EPIC smart-phrases.
Managed Patient Registration and New patient appointments
Insurance verification/check for referrals.
Presented unanswered patient messages to MD on daily basis.
Trained in IDX Master scheduling/ input of MD meetings and appointments on MD calendar/office schedule.
Patient chart preparation/obtaining recent blood work and cardiac testing done at other facilities.
Follow up on missed appointments and reminders to schedule follow up appointments.
Handled all medical record requests.
Prepare of surgical/procedure clearance letters.
Trained new personals/employees.
Create adaptive and functional front desk workflows.
Perform Medical Assistant duties when needed such as; Prior Authorizations, medication refills and verifications, EKG's/ Holter Monitor placements.

Patient Coordinator
August 2014 to March 2015South Shore Health － Quincy , MASame As Above

Certified Home Health Aide
July 2014 to April 2015Apollo Medical Holdings, Inc. － Alhambra , CA

Read and recorded temperature, pulse and respiration.
Observed and documented patient status and reported patient complaints to the case manager.
Provided patients and assisted with simple range of motion exercises.
Assisted with treatments as ordered by the physician and approved by the nurse.
Patient transferring using adaptive equipment such as wheelchairs and Hoyer lifts.
Planned, prepared and served meals and snacks according to prescribed diets.
Collected urine and fecal samples.
Maintained a clean, orderly and well-stocked environment.

Retail Assistant
May 2014 to June 2017Dk Security － Alma , MI

Kept the showroom clean and maintained neat, orderly product displays.
Consulted with customers on the latest styles and trends.
Marked clearance products with updated price tags.
Helped customers select products that best fit their personal needs.

Drive Thru Cashier
October 2013 to February 2014Veyo － Oak Creek , WI

Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Recorded customer orders and repeated them back in a clear, understandable manner.
Served fresh, hot food with a smile in a timely manner.
Packaged menu items into bags or trays and placed drink orders into carriers.

Associate Cashier
October 2012 to May 2013Burlington Coat Factory Corporation － Warren , MI

Assisted customers with great service
Head Cashier.
Trained new employees to manage the cash registers
Maintained a clean, organized and well-presented shoe store.
Product Inventory

Hostess
February 2012 to September 2012The Clevelander Hotel － North Bay Village , FL

Welcomed and arranged seating for all guests.
Provided information about our menu.
Ensured customers were being served in a timely manner.
Answered telephones and responded to customer inquiries.
Handled orders for take out.
Waitressed, bussed, and food ran, when needed.

Medical Assistant/Internship
June 2011 to September 2011Burlington Coat Factory Corporation － Wichita , KS

Assisted with cosmetic procedures such as, biopsy, extraction, micro-dermabrasion, and laser hair removal.
Collected blood samples and completed lab requisitions forms.
Escorted patient into the examination room.
Examination room preparation and sterilization of medical instruments.
Greeted patients in a friendly, professional manner.
Interviewed patient to obtain proper chief complaint, medical history and vital signs.
Managed patient medical chart via MD-Land software.
Removed patient sutures and cleansed wounded areas.
Responded to patient inquiries made by phone, emails and during office visit.
Requested medical insurance to obtain coverage, co-pay and co-insurance information.

Associate Cashier
February 2010 to October 2010Cleveland Clinic － Weston , FL

Greeted all customers in a friendly manner.
Identified prices of merchandise
Handled cash, checks, credit and debit transactions.
Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Maintained a clean and organized work environment.

Cashier
July 2007 to May 2009McDonalds － City , STATE

Was responsible for friendly and timely service of food and drinks.
Handled all cash and credit card transactions.
Made certain that the correct amount of money safely goes in and out of drawers.
Hosted Birthday parties. Prepared birthday balloons, cake and decorations. Played games with the children. Also, took Individual orders and served food
Ensured adequate amounts of napkins and condiments accompany customer orders.

Skills

Microsoft Office (Word/Access/Excel/Powerpoint) Database and Spreadsheets, Knowledge of Centricity(IDX) including master scheduling , Epic, MDland, and SequalMed.

Resume Overview

School Attended

Mandl The College of Allied Health

Job Titles Held:

Patient Coordinator
Certified Home Health Aide
Retail Assistant
Drive Thru Cashier
Associate Cashier
Hostess
Medical Assistant/Internship
Cashier

Degrees

Associate of Applied Science : Medical Assisting , 2012

Patient Coordinator Resume Example

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