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Patient Coordinator Resume Example

Resume Score: 60%

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PATIENT COORDINATOR
Background, Objective
To apply skills learned in 3+ years of experience in clerical and administrative duties as a Healthcare Receptionist to Mount Sinai Hospital. An extremely devoted individual with a stellar background in scheduling appointments and performing administrative tasks seeking a position as a full-time Medical Receptionist/ Medical assistant NYU Langone.
Education
Associate of Applied Science : Medical Assisting, 2012Mandl The College of Allied Health - New York, NY
Experience
Patient Coordinator
March 2015 to Current
Mount Sinai - Manhattan Cardiac Arrhythmia Consultants - New York, NY
  • Answered all patient phone calls/Mychart messages and emails(discuss with MD and inform patients of MD replies)
  • Triage symptom calls using EPIC smart-phrases.
  • Managed Patient Registration and New patient appointments
  • Insurance verification/check for referrals.
  • Presented unanswered patient messages to MD on daily basis.
  • Trained in IDX Master scheduling/ input of MD meetings and appointments on MD calendar/office schedule. 
  • Patient chart preparation/obtaining recent blood work and cardiac testing done at other facilities. 
  • Follow up on missed appointments and reminders to schedule follow up appointments.
  • Handled all medical record requests.
  • Prepare of surgical/procedure clearance letters.
  • Trained new personals/employees.
  • Create adaptive and functional front desk workflows. 
  • Perform Medical Assistant duties when needed such as; Prior Authorizations, medication refills and verifications, EKG's/ Holter Monitor placements.
Patient Coordinator
August 2014 to March 2015
Winston Resources - New York, NYSame As Above
Certified Home Health Aide
July 2014 to April 2015
Partners In Care - New York, NY
  • Read and recorded temperature, pulse and respiration.
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Provided patients and assisted with simple range of motion exercises.
  • Assisted with treatments as ordered by the physician and approved by the nurse.
  • Patient transferring using adaptive equipment such as wheelchairs and Hoyer lifts.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Collected urine and fecal samples.
  • Maintained a clean, orderly and well-stocked environment.
Retail Assistant
May 2014 to June 2017
Marshalls - New York, NY
  •  Kept the showroom clean and maintained neat, orderly product displays. 
  • Consulted with customers on the latest styles and trends. 
  • Marked clearance products with updated price tags. 
  • Helped customers select products that best fit their personal needs.

Drive Thru Cashier
October 2013 to February 2014
McDonald's - Bronx, NY
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Served fresh, hot food with a smile in a timely manner.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
Associate Cashier
October 2012 to May 2013
Orva Shoes - New York, NY
  • Assisted customers with great service
  • Head Cashier.
  • Trained new employees to manage the cash registers
  • Maintained a clean, organized and well-presented shoe store.
  • Product Inventory
Hostess
February 2012 to September 2012
TGI Fridays - Yonkers, NY
  • Welcomed and arranged seating for all guests.
  • Provided information about our menu.
  • Ensured customers were being served in a timely manner.
  • Answered telephones and responded to customer inquiries. 
  • Handled orders for take out.
  • Waitressed, bussed, and food ran, when needed.
Medical Assistant/Internship
June 2011 to September 2011
Spring Street Dermatology - New York, NY
  • Assisted with cosmetic procedures such as, biopsy, extraction, micro-dermabrasion, and laser hair removal.
  • Collected blood samples and completed lab requisitions forms.
  • Escorted patient into the examination room.
  • Examination room preparation and sterilization of medical instruments.
  • Greeted patients in a friendly, professional manner.
  • Interviewed patient to obtain proper chief complaint, medical history and vital signs.
  • Managed patient medical chart via MD-Land software.
  • Removed patient sutures and cleansed wounded areas.
  • Responded to patient inquiries made by phone, emails and during office visit.
  • Requested medical insurance to obtain coverage, co-pay and co-insurance information.
Associate Cashier
February 2010 to October 2010
Bed Bath & Beyond - New York, NY
  • Greeted all customers in a friendly manner.
  • Identified prices of merchandise
  • Handled cash, checks, credit and debit transactions.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. 
  • Maintained a clean and organized work environment.
Cashier
July 2007 to May 2009
McDonalds - Bronx, NY
  • Was responsible for friendly and timely service of food and drinks. 
  • Handled all cash and credit card transactions. 
  • Made certain that the correct amount of money safely goes in and out of drawers.
  • Hosted Birthday parties. Prepared birthday balloons, cake and decorations. Played games with the children. Also, took Individual orders and served food
  • Ensured adequate amounts of napkins and condiments accompany customer orders. 
Skills
Microsoft Office (Word/Access/Excel/Powerpoint) Database and Spreadsheets, Knowledge of Centricity(IDX) including master scheduling , Epic, MDland, and SequalMed.
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Resume Overview

Companies Worked For:

  • Mount Sinai - Manhattan Cardiac Arrhythmia Consultants
  • Winston Resources
  • Partners In Care
  • Marshalls
  • McDonald's
  • Orva Shoes
  • TGI Fridays
  • Spring Street Dermatology
  • Bed Bath & Beyond
  • McDonalds

School Attended

  • Mandl The College of Allied Health

Job Titles Held:

  • Patient Coordinator
  • Certified Home Health Aide
  • Retail Assistant
  • Drive Thru Cashier
  • Associate Cashier
  • Hostess
  • Medical Assistant/Internship
  • Cashier

Degrees

  • Associate of Applied Science : Medical Assisting , 2012

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