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Patient Coordinator Resume Example

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PATIENT COORDINATOR
Professional Summary
A position in the Healthcare/Medical field, working with a professional, well- managed company offering opportunities for growth and advancement. 11 years in healthcare (Surgical/Dental Tech, Radiological Physics Tech, Research Assistant. 7 years as an Office and Account Manager. Likes things done right, finishes what is started. Willing to work overtime to get things done. Honest about capabilities, asks questions if unsure, adapts to new environments, learns quickly. Positive outlook and attitude. Works well with people, good on phone. Able to multi-task. Dependable, able to organize and supervise. Self-starter, takes initiative, works well under stress. Capable on a wide variety of programs and machines found in offices, hospitals, clinics. CPR certified.
Experience
Patient Coordinator
February 2014 to June 2015Houston Dental Health Center － Houston, TX
  • Verify insurance, schedule appointments, answer phones, billing, treatment plans, collections, filing appeals, hygiene and treatment re-care, process and submit claims, reviewing patient's charts, logging patient data in charts, educate patient's and address questions/and or concerns, take x-ray's, set-up treatment tray's, sterilize instruments/rooms, order supplies, assisting Dr.'s during treatment.
Hygiene and Treatment Coordinator
December 2011 to February 2014Riverstone Dental － Pasadena, TX
  • Verify insurance, schedule appointments, billing, accounts receivables/payables, answer phones, coordinates treatment plans for patients, submitted/filed insurance claims manually and electronically, called insurance companies regarding outstanding claims and experience with the following programs and software: Dentrix/Softdent/Opendental/NEA/ClaimX/Insurance Answers Plus/Eaglesoft.
Front Office Coordinator Accounts receivable
October 2009 to October 2010Dr. Pranav Loyalka, M.D － Houston, TX
  • Answered phones, scheduled appointments/surgeries/tests Verified insurances, familiar with billing and CPT codes Collected co-payments and account balances from patients payable.
  • Experience with Global Centara and EMR.
Office and Account Manager
October 2001 to September 2008Multi-Phase Construction & Roofing － Pasadena, TX
  • Managed office of 5, answered phones, scheduled appointments for sales reps and customers.
  • Filed invoices with insurance companies, ordered and inventoried materials.
  • Marketing, AR/AP using QuickBooks Pro.
  • Member of team of three who opened an office in Tyler, TX increasing sales by 25%.
Radiological Physics Tech I/Research Assistant
March 1998 to October 2001M.D. Anderson Cancer Hospital － Houston, TX
  • Calibrated 300kv machines and experimental beam calculations.
  • Performed patient studies with specialized radiation detection equipment.
  • Received and assayed radioactive materials, prepared doses of radioactive material for patients.
  • Counted specimens of radioactive material and used scanning equipment for determining the distribution of radioactive isotopes in patients.
  • Tracked/logged film badge records, performed radiation contamination tests on surfaces and in the air.
  • Maintained/calibrated radiation safety equipment.
  • Accuracy is required in measuring/calculating the amount of radiation or radiation material received by patients and employees.
  • Safety rules must be closely observed when operating radiation therapy machines and when handling radioactive isotopes.
Surgical/Dental Tech and Office Assistant
July 1993 to March 1999Dr. Helena M. Thomas, D.D.S., Oral & Maxillofacial Surgeon － Pasadena, TX
  • Phones, filing, invoiced insurance companies, took/developed X-rays, ordered dental/surgical supplies.
  • Discussed procedures and consent forms with patients involving follow- up/aftercare.
  • Set up surgical and non-surgical trays, assisted doctor in procedures, cleaned dental/surgical instruments.
  • Scheduled appointments, monitored and charted patients' vital signs and ordered meds.
  • Attended Medical/Dental Conferences and OSHA training/guidelines programs.
Patient Coordinator
February 2014 to June 2015Houston Dental Health Center － Houston, TX
  • Verify insurance, schedule appointments, answer phones, billing, treatment plans, collections, filing appeals, hygiene and treatment re-care, process and submit claims, reviewing patient's charts, logging patient data in charts, educate patient's and address questions/and or concerns, take x-ray's, set-up treatment tray's, sterilize instruments/rooms, order supplies, assisting Dr.'s during treatment.
Hygiene and Treatment Coordinator
December 2011 to February 2014Riverstone Dental － Pasadena, TX
  • Verify insurance, schedule appointments, billing, accounts receivables/payables, answer phones, coordinates treatment plans for patients, submitted/filed insurance claims manually and electronically, called insurance companies regarding outstanding claims and experience with the following programs and software: Dentrix/Softdent/Opendental/NEA/ClaimX/Insurance Answers Plus/Eaglesoft.
Front Office Coordinator Accounts receivable
October 2009 to October 2010Dr. Pranav Loyalka, M.D － Houston, TX
  • Answered phones, scheduled appointments/surgeries/tests Verified insurances, familiar with billing and CPT codes Collected co-payments and account balances from patients payable.
  • Experience with Global Centara and EMR.
Office and Account Manager
October 2001 to September 2008Multi-Phase Construction & Roofing － Pasadena, TX
  • Managed office of 5, answered phones, scheduled appointments for sales reps and customers.
  • Filed invoices with insurance companies, ordered and inventoried materials.
  • Marketing, AR/AP using QuickBooks Pro.
  • Member of team of three who opened an office in Tyler, TX increasing sales by 25%.
Radiological Physics Tech I/Research Assistant
March 1998 to October 2001M.D. Anderson Cancer Hospital － Houston, TX
  • Calibrated 300kv machines and experimental beam calculations.
  • Performed patient studies with specialized radiation detection equipment.
  • Received and assayed radioactive materials, prepared doses of radioactive material for patients.
  • Counted specimens of radioactive material and used scanning equipment for determining the distribution of radioactive isotopes in patients.
  • Tracked/logged film badge records, performed radiation contamination tests on surfaces and in the air.
  • Maintained/calibrated radiation safety equipment.
  • Accuracy is required in measuring/calculating the amount of radiation or radiation material received by patients and employees.
  • Safety rules must be closely observed when operating radiation therapy machines and when handling radioactive isotopes.
Surgical/Dental Tech and Office Assistant
July 1993 to March 1999Dr. Helena M. Thomas, D.D.S., Oral & Maxillofacial Surgeon － Pasadena, TX
  • Phones, filing, invoiced insurance companies, took/developed X-rays, ordered dental/surgical supplies.
  • Discussed procedures and consent forms with patients involving follow- up/aftercare.
  • Set up surgical and non-surgical trays, assisted doctor in procedures, cleaned dental/surgical instruments.
  • Scheduled appointments, monitored and charted patients' vital signs and ordered meds.
  • Attended Medical/Dental Conferences and OSHA training/guidelines programs.
Education
Bachelor of Science graduateUniversity of Houston － Houston, TX
1990Sam Rayburn High School － Pasadena, TX
Bachelor of Science graduateUniversity of Houston － Houston, TX
1990Sam Rayburn High School － Pasadena, TX
Skills
accounts receivables, AP, schedule appointments, AR, billing, charts, Conferences, CPT, filing, film, forms, Insurance, logging, Marketing, materials, office, payables, QuickBooks Pro, Safety, sales, scanning, answer phones, Phones, therapy, treatment plans, treatment plans, vital signs, X-rays, x-ray
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Resume Overview

Companies Worked For:

  • Houston Dental Health Center
  • Riverstone Dental
  • Dr. Pranav Loyalka, M.D
  • Multi-Phase Construction & Roofing
  • M.D. Anderson Cancer Hospital
  • Dr. Helena M. Thomas, D.D.S., Oral & Maxillofacial Surgeon

School Attended

  • University of Houston
  • Sam Rayburn High School

Job Titles Held:

  • Patient Coordinator
  • Hygiene and Treatment Coordinator
  • Front Office Coordinator Accounts receivable
  • Office and Account Manager
  • Radiological Physics Tech I/Research Assistant
  • Surgical/Dental Tech and Office Assistant

Degrees

  • Bachelor of Science graduate
    1990
    Bachelor of Science graduate
    1990

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