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patient care technician resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Skills
  • Clinical Training
  • Acute and Rehabilitative Care
  • Linen Replacements
  • CPR Certified
Experience
Patient Care Technician, 08/2021 to Current
AspirusWausau, WI,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals when necessary.
  • Responded to bell or light signal calls to assist patients with needs.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Engaged with patient family and friends to provide courteous visit experience.
Retail Sales Associate, 05/2021 to 07/2021
EvineBuffalo, NY,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system and processed sales and returns.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Prepared products by adding tags and readying pallets for restocking.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Helped customers by answering questions and locating merchandise.
  • Assessed floor displays to restock merchandise.
Preschool Teacher, 11/2019 to 03/2021
Jccs Of North AmericaColumbus, OH,
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Stuck to daily routines to help children feel comfortable and promote development.
  • Openly exchanged ideas and materials with coworkers.
  • Assisted students with caring for personal hygiene requirements.
  • Placed supply orders, organized materials and restocked items.
Customer Service Representative, 06/2018 to 11/2019
Wayne SavingsRittman, OH,
  • Answered incoming telephone calls to provide store, products, and services information.
  • Made outbound calls to obtain account information.
  • Upheld privacy and security requirements for customer information.
  • Exceeded company productivity standards on consistent basis.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Consulted with customers to resolve service and billing issues.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Audited customer account information to identify issues and develop solutions.
  • Set up and activated customer accounts.
  • Answered customer questions and addressed concerns resulting in reduction in customer complaints.
Education and Training
: , Expected in
Pulaski Technical College - North Little Rock, AR
GPA:

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Resume Overview

School Attended

  • Pulaski Technical College

Job Titles Held:

  • Patient Care Technician
  • Retail Sales Associate
  • Preschool Teacher
  • Customer Service Representative

Degrees

  • Some College (No Degree)

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