Problem-solving professional with experience in acute patient care. Adaptable and versatile with willingness to learn new techniques and processes. Looking to bring further success in an energetic, friendly, and positive manner.
Skills
Strong work ethic
Outgoing and energetic
Quick learner
Customer service oriented
Decision-making
Critical thinking
Adaptability
Prioritizing
Strong communication skills
Attention to detail
Team leadership
Positive attitude
Work History
05/2019 to Current
Patient Care TechnicianAdventist Health System – Gainesville, FL,
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Provide care for 1-12 patients per shift
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Supported patient admissions, discharges and transfers to promote team productivity.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing, walking, and other activities of daily living.
Answered patient assistance calls, assessed needs and offered qualified support.
Collected and transported specimens to prepare for lab testing.
Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Warmly greeted patients and visitors and made each feel welcome.
Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Provided care for patients based on physical, psychological, educational and safety criteria.
08/2018 to 08/2019
Restaurant Hostess/Server Lingoace – San Francisco, CA,
Successfully assisted approximately 25 to 75+ guests each shift.
Ensured customer satisfaction by responding quickly to orders and entertainment requests.
Promoted business loyalty by fostering positive customer relationships.
Maintained clean and presentable tables with tableware, glassware, silverware and linens.
Engaged in friendly conversation with guests to build rapport and facilitate repeat business.
Resolved guest complaints quickly and efficiently.
Maintained clean dining room, lobby and service areas at all times.
Delivered quality service by providing a warm and welcoming environment.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Set dining tables according to type of event and service standards.
Established and maintained positive work environments.
09/2018 to 02/2019
Sales ManagerND Zine – City, STATE,
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Mentored and coached sales staff on proven-successful selling techniques.
Hired, supervised and coached 5 employees on sales strategies to optimize performance.
Monitored sales team performance, analyzed sales data and reported information to area managers.
Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
Handled all bank deposits.
Created each monthly schedule.
04/2017 to 08/2018
Teachers AideVenture Kids University – City, STATE,
Communicated openly with children's parents about daily activities and behaviors.
Developed age-appropriate activities and programs for children 1 to 2 years old.
Built constructive and open relationships with families with friendly communication.
Established safe play environments for all children including cleanliness and organization.
Prepared, served and cleaned up daily meals for up to 15 children.
Communicated with children in developmentally appropriate way.
Encouraged good behaviors using positive reinforcement methods.
Organized and engaged in recreational activities such as games and puzzles.
Incorporated music and play into developmentally appropriate activities.
Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels.
Maintained child-friendly environments with access to outdoor activities.
Engaged with children on individual bases.
Consistently enforced disciplinary limits for structured environments conducive to learning.
Instructed children in health and personal habits, such as eating, resting and toileting.
Education
Expected in 05/2023 to to
Bachelor of Science: Nursing South Dakota State University - Rapid City, SD, GPA:
Expected in to to
: General Studies | Nurisng Prerequisites Black Hills State University - Rapid City, SD, GPA:
Expected in 2018 to to
High School Diploma: Central High School - Rapid City, SD GPA:
Member of National Honors Society
Graduated with 3.8 GPA
Graduated magna cum laude
Elected secretary for senior class student council in 2017-2018
Member of HOSA future health professionals
Member of cobbler to cobbler peer mentoring program
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