Former pharmacy technician who is proficient in working with computer networking systems and their components. Also, have built computers and setup advanced computer networks for friends and families. Hands on learning is one of my best traits when it comes to training.
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick- up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality. Retrieved, counted, and measured drugs. Capped and uncapped vials and bottles. Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty. Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and staff in a pleasant and professional manner. Processed up to 800 prescriptions on high volume days with 100% accuracy. Regularly ordered medication and pharmacy, office and restroom supplies. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recall. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Appropriately resolved customer issues, complaints and questions. Proficiently processed and dispensed written, oral and electronic prescriptions. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
Was originally attending EMU to become a nurse until I changed my field of interest/study.
Saline High School - Saline, MI, United States
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