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patient care coordinator clinical manager resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Registered Nurse with 20 years experience in healthcare. Skilled in providing Home Health Care, Emergency Medicine, Express Admissions Unit, Critical Care, Intensive Care, Primary Care, Pulmonary and Internal Medicine. Managed large Primary Care facility with multiple staff, Supervised RN's, LPN's, PT/PTA's, OT/OTA's, HHA's and other supervisors.

Licenses
  • Registered Nurse
  • CPR certified through American Heart Association
Skill Highlights
  • Skilled cardiac care nurse
  • Geriatric treatment knowledge
  • Effective policy and program development
  • Medical clinical procedures comprehension
  • Talented in minor surgery assistance
  • Specimen collection/processing proficiency
  • ER experience
  • Body mechanics knowledge
  • Gastroenteral nutrition education
  • Colostomy care familiarity
  • Culturally sensitive
  • Strong medical ethic
  • Computerized charting specialist
  • Diabetes, Hospice and Stroke Patient Care
  • Familiarity with disease management programs
  • Trained in in- and out-patient care
  • Wound cleaning/care expertise
  • Infection control standards expert
  • Flow sheet charting
  • Acute and rehabilitative care
  • IV drug therapy management
  • Mobility assistance
Professional Experience
08/2013 to Current
Patient Care Coordinator/Clinical Manager Beaumont Hospitals Grosse Pointe Park, MI,

Supervised [number] other practitioners and employees, led recruiting and hiring, managed employee review process and ensured compliance with state and federal regulations.

Actively participated in unit-based Quality Assurance Program.Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.Assisted patients with multiple chronic diagnoses including COPD and asthma.Managed caseload of 20 clients, providing education, treatments, IV therapy, venipuncture and wound care.Supported patients with customized patient teaching tools.

Responsible for primary care, case management and medication management.

Supervised ancillary staff of 10 on-call nurses.

Evaluated patient care needs, prioritized treatment and maintained patient flow.Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.Took and recorded patients' temperature, pulse and blood pressure.Utilized strong assessment skills to determine necessary patient care.Worked as part of team to ensure proper care of body mechanics and safety of patient.Partnered with team of Registered Nurses to ensure over all well-being of all patients.Coordinated with doctors and registered nurses to develop care plans for patients.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes. Interviewed patients to obtain medical information and measure their vital signs, weight and height.Organized, updated and maintained over 100 patient charts. Maintained patient charts and confidential files.

11/2012 to 06/2013
Nurse Supervisor Baptist Village Of Oklahoma City Miami, OK,

Recorded patients' medical history, vital statistics and test results in medical records.

Delivered high-quality and compassionate treatment to indigent and low-income patient community. Supervised 30 employees, led recruiting and hiring, managed employee review process and ensured compliance with state and federal regulations. Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines. Actively participated in unit-based Quality Assurance Program. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Managed team of medical support personnel. Provided necessary health education training for patients. Assist in training staff nurses to provide top-quality patient care. Partnered with team of Registered Nurses to ensure over all well-being of all patients. Maintain the safety, respect and dignity of residents.

2012 to 10/2012
Clinical Manager Elara Caring Corpus Christi, TX,

Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Coordinated with doctors and registered nurses to develop care plans for patients. Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes. Partnered with team of Nurses to ensure over all well-being of all patients. Evaluated patient care needs, prioritized treatment and maintained patient flow.

Coordinated and ensured continuous flow during the Flu Shot Vaccine Fair. Vaccinated over 600 patients in 4 hour time frame.

Coordinated the review, revision and creation of Operational Policies within the facility.

Managed staff of 30+ including: nurse supervisors, RN's, LPN's, MA's, receptionist, lab technicians, X-ray staff, security, pharmacy and volunteer staff.

07/2011 to 10/2012
Registered Nurse Elara Caring Edmond, OK,

Level 2 Trauma Center

Recorded patients' medical history, vital statistics and test results in medical records. Delivered high-quality and compassionate treatment to indigent and low-income patient community. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Implemented new floor assignments based on evaluation of staffing requirements. Evaluated patients presenting with asthma, appendicitis and hernia. Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources. Acted as patient advocate and implemented total patient care through a team nursing process covering 3-4 high acuity patients per shift. Treated patients with strokes, head traumas, comas and intracranial hematomas. Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's. Assisted patients with multiple chronic diagnoses including COPD and asthma. Supported patients with customized patient teaching tools. Evaluated patient care needs, prioritized treatment and maintained patient flow. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care. Took and recorded patients' temperature, pulse and blood pressure. Utilized strong assessment skills to determine necessary patient care. Partnered with team of Registered Nurses to ensure over all well-being of all patients. Coordinated with doctors and registered nurses to develop care plans for patients. Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms. Maintained patient charts and confidential files.

02/2011 to 06/2011
Registered Nurse Elara Caring Frederick, OK,

Level 1 Trauma Center

Recorded patients' medical history, vital statistics and test results in medical records. Delivered high-quality and compassionate treatment to indigent and low-income patient community. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Implemented new floor assignments based on evaluation of staffing requirements. Evaluated patients presenting with asthma, appendicitis and hernia. Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources. Provided necessary health education training for patients. Acted as patient advocate and implemented total patient care through a team nursing process covering 8-10 high acuity patients per shift. Treated patients with strokes, head traumas, comas and intracranial hematomas. Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's. Assisted patients with multiple chronic diagnoses including COPD and asthma. Supported patients with customized patient teaching tools. Evaluated patient care needs, prioritized treatment and maintained patient flow. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care. Took and recorded patients' temperature, pulse and blood pressure. Utilized strong assessment skills to determine necessary patient care. Partnered with team of Registered Nurses to ensure over all well-being of all patients. Coordinated with doctors and registered nurses to develop care plans for patients.Coordinated with doctors and registered nurses to develop care plans for patients. Interviewed patients to obtain medical information and measure their vital signs, weight and height. Maintained patient charts and confidential files. Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.

10/2010 to 02/2011
Registered Nurse Elara Caring Kingfisher, OK,

Intensive Care Unit

Recorded patients' medical history, vital statistics and test results in medical records. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Implemented new floor assignments based on evaluation of staffing requirements. Assisted patients with healing and recovery after surgery. Provided necessary health education training for patients. Acted as patient advocate and implemented total patient care through a team nursing process covering 8-10 high acuity patients per shift. Treated patients with strokes, head traumas, comas and intracranial hematomas. Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's. Assisted patients with multiple chronic diagnoses including COPD and asthma. Supported patients with customized patient teaching tools. Evaluated patient care needs, prioritized treatment and maintained patient flow. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care. Took and recorded patients' temperature, pulse and blood pressure. Utilized strong assessment skills to determine necessary patient care. Worked as part of team to ensure proper care of body mechanics and safety of patient. Partnered with team of Registered Nurses to ensure over all well-being of all patients. Often commended for maintaining the safety, respect and dignity of residents. Coordinated with doctors and registered nurses to develop care plans for patients. Interviewed patients to obtain medical information and measure their vital signs, weight and height. Maintained patient charts and confidential files. Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.

07/2008 to 11/2010
Registered Nurse Atrium Medical Center City, STATE,

Cardiac Care Unit, Intensive Care Unit, Emergency Room, Express Admissions Unit

Recorded patients' medical history, vital statistics and test results in medical records. Delivered high-quality and compassionate treatment to indigent and low-income patient community. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Implemented new floor assignments based on evaluation of staffing requirements. Assisted patients with healing and recovery after surgery. Evaluated patients presenting with asthma, appendicitis and hernia. Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources. Provided necessary health education training for patients. Acted as patient advocate and implemented total patient care through a team nursing process covering 8-10 high acuity patients per shift. Treated patients with strokes, head traumas, comas and intracranial hematomas. Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's. Assisted patients with multiple chronic diagnoses including COPD and asthma. Supported patients with customized patient teaching tools. Evaluated patient care needs, prioritized treatment and maintained patient flow. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care. Took and recorded patients' temperature, pulse and blood pressure. Utilized strong assessment skills to determine necessary patient care. Worked as part of team to ensure proper care of body mechanics and safety of patient. Partnered with team of Registered Nurses to ensure over all well-being of all patients. Often commended for maintaining the safety, respect and dignity of residents. Coordinated with doctors and registered nurses to develop care plans for patients. Interviewed patients to obtain medical information and measure their vital signs, weight and height. Maintained patient charts and confidential files. Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.

Education and Training
Expected in 2008
Associate of Science Degree: Nursing
Miami University - Middletown, Ohio
GPA:
Nursing
Expected in 1994
Certified Medical Assistant: Medical Assisting
Institute of Medical and Dental Technology - Springdale, Ohio
GPA:
Skills
  • Ability to multi task
  • Manage a high volume of patients
  • Developed and implemented a teaching tool
  • 20 years in the medical field
  • CPR Certified
  • Expert Level in Phlebotomy
  • Critical Care and ER experience
  • Management and Supervisory experience

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Resume Overview

School Attended

  • Miami University
  • Institute of Medical and Dental Technology

Job Titles Held:

  • Patient Care Coordinator/Clinical Manager
  • Nurse Supervisor
  • Clinical Manager
  • Registered Nurse
  • Registered Nurse
  • Registered Nurse
  • Registered Nurse

Degrees

  • Associate of Science Degree
  • Certified Medical Assistant

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