SEARCH

Patient Care Coordinator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
JH

PATIENT CARE COORDINATOR
Summary
Skills
  • Claims processing
  • Patient relations
  • Interdepartmental collaboration
  • Insurance practices
  • Organizational skills
  • Administrative support
  • Health information systems
  • Patient safety
  • Regulatory requirements
  • Records maintenance
  • Personnel management
  • Records management
  • Schedule management
  • Data entry
  • Reporting and documentation
  • MS Office
  • First Aid/CPR
  • Communications
  • Planning and coordination
  • Customer service
Education and Training
High School DiplomaEdmond North High SchoolOklahoma City,OK,05/1996
Medical AssistantDemarge CollegeOklahoma City,OK,03/2004

Front and back office

Some College (No Degree)Osu OkcOklahoma City,OK,Nursing
Experience
Just Kids PediatricsPatient Care Coordinator | Moore, OK12/2019 to 04/2020
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Managed logistics for patient intake and implementation of appropriate courses of treatment.
  • Scheduled evaluations and procedures for patients.
  • Improved patient outcomes through value-added services.
  • Reviewed inventory levels on [Timeframe] basis to keep pharmaceutical office well-stocked with needed supplies.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Performed minor housekeeping tasks, including [Action] and [Action] to keep patient areas clean and sanitized.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Collected and labeled [Type] and [Type] specimens to prepare for delivery to laboratory.
  • Examined and addressed lacerations, contusions and other physical symptoms to determine need for further attention.
  • Ordered medical supplies from [Number] vendors to keep par levels in acceptable range.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Served as advisory resource by providing patient and family care expertise in form of educational materials, videos and latest information from CDC.
  • Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
  • Called patients to schedule [Type] appointments, consistently double-checking information and availability.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
  • Created and maintained accurate and confidential patient files.
  • Interviewed patients to collect medical information and insurance details.
  • Secured, organized and updated [Type] and [Type] financial documentation.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Mcbride Orthopedic HospitalIntake Coordinator | Oklahoma City, OK09/2011 to 02/2015
  • Updated group medical records and technical library to support smooth office operations.
  • Interviewed patients to collect medical information and insurance details.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
Carter Healthcare Inc.Administrative Assistant/Scheduling Coordinator | Oklahoma City, OK02/2008 to 09/2011
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Answered office phones and emails.
  • Assisted patients in filling out pre-appointment paperwork.
  • Double checked medical record databases.
  • Scheduled new and existing patients as walk-ins or over the phone.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Transcribed over [Number] daily meetings and appointments using [Software] and organized documents for streamlined office functionality.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
  • Called patients to schedule [Type] appointments, consistently double-checking information and availability.
  • Updated patient financial information to ensure accuracy.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Created and maintained accurate and confidential patient files.
  • Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
  • Interviewed patients to collect medical information and insurance details.
Hillcrest HospitalNurse Assistant | Tulsa, OK04/2000 to 12/2008
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Examined and addressed lacerations, contusions and other physical symptoms to determine need for further attention.
  • Used mobility devices and [Type] equipment to transport patients.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted over [Number] residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Guaranteed accurate, timely flow of information by maintaining [Number] patient charts and updating healthcare team on patient status.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Just Kids Pediatrics
  • Mcbride Orthopedic Hospital
  • Carter Healthcare Inc.
  • Hillcrest Hospital

School Attended

  • Edmond North High School
  • Demarge College
  • Osu Okc

Job Titles Held:

  • Patient Care Coordinator
  • Intake Coordinator
  • Administrative Assistant/Scheduling Coordinator
  • Nurse Assistant

Degrees

  • High School Diploma
    Medical Assistant
    Some College (No Degree)

Similar Resumes

View All
Patient-Care-Coordinator-resume-sample

Patient Care Coordinator

Dental Associates

Plainville, Connecticut