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Patient Care Coordinator Resume Example

Resume Score: 80%

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PATIENT CARE COORDINATOR
Professional Summary
Skills
  • Medical billing and coding
  • Insurance Verification
  • Electronic Medical Records
  • Appointment Scheduling
  • MS Office
  • Skilled in Fuji, MedInformatix,
  • Problem-solving
  • Office organization
  • Researching skills
  • Cash Handling
  • Training New Staff
  • POS system use
  • Food preparation and safety
  • Task Prioritization
  • Performance improvement
  • Dependable and honest
  • Effective multi-tasking
  • ServSafe
  • Patient confidentiality
Work History
Patient Care Coordinator | 01/2019 to Current
American Health Imaging - San Antonio, TX

Acted as main point of contact for patients, doctors and clinic staff by closely reviewing medical charts and maintaining high levels of communication. Upheld confidentiality requirements and regulatory compliance guidelines in all areas. Contacted hospitals, clinics, and law firms to confirm patients medical histories and prevent inaccurate diagnoses and treatments. Promptly answered multi-line phone system and greeted callers enthusiastically. Obtained payments from patients and scanned identification and insurance cards. Checked patient data including insurance, demographic and health history to keep information current. Scheduled, rescheduled and handled cancelled appointments for patients.

Front Desk Receptionist | 03/2017 to Current
SA Diagnostic Imaging/American Health Imaging - San Antonio, TX

Coordinated front office duties, including customer service, patient scheduling and billing. Promptly answered multi-line phone system and greeted callers enthusiastically. Organized paperwork such as charts and reports for office and patient needs. Carried out front office duties utilizing data entry skills in framework of medical database. Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA. Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.

After-school Site Coordinator | 01/2017 to 06/2017
All Stars After-school Challenge - San Antonio, TX

Assessed and looked after grade school students by working closely with staff and efficiently planning and coordinating work. Offered top-notch care to children at ranging in age from 5 to 12 years of age. Kept notes of behavior issues, food served and medications administered to children. Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents. Monitored entrances and exits to maintain safety and organized environments. Kept areas clean, organized and stocked, and sanitized surfaces and toys before and after every use.

Senior Sandwich Artist | 05/2015 to 10/2016
Subway - San Antonio, TX

Reduced customer wait times by quickly and efficiently operating customer window and sales register. Maintained composure and work quality while under stress. Communicated menu item information and offered suggestions to promote featured products. Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction. Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines. Coordinated and organized all restaurant inventory. Set schedules for staff by planning and designating shifts and hours. Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.

Education
Memorial High School - San Antonio, TX | High School Diploma08/2014
  • Member of National Honor Society 2013-2014
  • Graduated in Top 15% of Class
The University Of Texas At San Antonio - San Antonio, TX | Bachelor of ScienceHealth, 08/2020
  • Dean's List Spring 2017
  • Honor Roll Spring 2018
  • Member of National Society of Leadership and Success: 2018-current
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Resume Overview

Companies Worked For:

  • American Health Imaging
  • SA Diagnostic Imaging/American Health Imaging
  • All Stars After-school Challenge
  • Subway

School Attended

  • Memorial High School
  • The University Of Texas At San Antonio

Job Titles Held:

  • Patient Care Coordinator
  • Front Desk Receptionist
  • After-school Site Coordinator
  • Senior Sandwich Artist

Degrees

  • Memorial High School - San Antonio, TX | High School Diploma
    The University Of Texas At San Antonio - San Antonio , TX | Bachelor of Science

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