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patient care coordinator resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. skills.
Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Professional and mature
  • Business writing
  • Self-starter
  • Medical terminology
  • Understands grammar
  • Strong interpersonal skills
  • Dedicated team player
Accomplishments
Multitasking
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly 
Documentation
  • Ensured charting accuracy through precise documentation
Training
  • Trained team of staff of receptionists in veterinary office procedures to guarantee consistent quality of care.
Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Recognized for outstanding customer service.
  • Consistently received 100% positive customer feedback.
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Experience
Patient Care Coordinator, 06/2016 to Current
Res-Care, Inc.East Galesburg, IL,
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents.
Receptionist, 06/2014 to Current
Gfa InternationalCincinnati, OH,
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Wrote reports and correspondence from dictation and handwritten notes. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed daily office operations and maintenance of equipment. Managed incoming and outgoing calls for busy medical office. Handled and processed confidential patient information. Educated the public about diseases that can be spread from animals to humans. Performed euthanization for injured or sick animals following consultation with owners or per veterinary standards. Educated community in responsible pet ownership and wildlife care. Adhered to high standards of safety, cleanliness and professionalism. Assisted veterinarians in examining animals. Monitored animals' recovering from surgery and notified veterinarians of any changes. Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures. Restrained animals during veterinary procedures.
Veterinarian Technician/Receptionist, 05/2009 to 05/2014
KrogerKnoxville, TN,
Restrained animals during veterinary procedures. Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures. Monitored animals' recovering from surgery and notified veterinarians of any changes. Assisted veterinarians in examining animals. Adhered to high standards of safety, cleanliness and professionalism. Educated community in responsible pet ownership and wildlife care. Educated the public about diseases that can be spread from animals to humans. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail.
Bartender, 01/2007 to Current
Branding Iron Supper ClubCity, STATE,
Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Collected money and made change. Opened and closed bar tabs and transferred tabs to dining area. Processed cash, credit card and voucher payments. Upheld a high standard of cleanliness in all work areas. Performed closing duties including cleaning, sanitizing and replenishing. Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Made engaging connections with guests to create loyalty.
Education
Business and Accounting Student - Various classes including Microsoft Office and Medical Terminology Nekoosa High School of Nekoosa, WI - Graduated in 2003: , Expected in to Mid-State Technical College - Wisconsin Rapids, WI
GPA:
Skills
Professional and friendly, careful and active listener, multi-tasking, administrative support, medical terminology, and accounting

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Resume Overview

School Attended

  • Mid-State Technical College

Job Titles Held:

  • Patient Care Coordinator
  • Receptionist
  • Veterinarian Technician/Receptionist
  • Bartender

Degrees

  • Business and Accounting Student - Various classes including Microsoft Office and Medical Terminology Nekoosa High School of Nekoosa, WI - Graduated in 2003

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