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patient care coordinator resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Healthcare professional seeking Medical Assistant position. Offering excellent communication and good judgment. Detail-oriented and knowledgeable Certified Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.

Versatile Care Coordinator with ten years of experience in medical and administrative support. Robust history of accurately documenting patient health information, collecting vital signs, dispensing medications and health coaching. Recognized consistently for performance excellence and contributions to success in healthcare industry.

Work History
11/2018 to Current Patient Care Coordinator Smilebuilderz | Ephrata, PA,
  • Work with patients and families to develop future plans and discuss care actions.
  • Work closely with patients to deliver excellent and direct individualized patient care.
  • Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
  • Educated over 50 patients per day, health coaching and providing instruction for upcoming procedures and tests.
  • Maintained confidentiality of patient data and condition at all times to safeguard health information.
  • Facilitated communication between all hospital departments.
  • Established rapport and relationships with patients and external partners to cross-train and support medical staff.
07/2013 to 11/2018 Lead Medical Assistant Charles River Community Health | Both Sites, MA,
  • Supported Chief of Cardiology in high functioning practice, supporting 25+ patients per day
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Obtained client medical history, medication information, symptoms, vitals and allergies.
  • Participated in team-building activities to enhance working relationships.
  • Prepared Holter Monitor equipment and provided instruction and demonstration of use for patients and families.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.
01/2011 to 07/2013 Lead Medical Assistant Charles River Community Health | Brighton, MA,
  • Triaged for Multi-specialty practice with 15 providers and high patient volumes
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Promoted office efficiency, coordinating charts and helping patients with diverse needs.
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
Skills
  • HIPAA Compliance
  • Patient Contact
  • Medical Records Review
  • Medical Records Maintenance
  • Quality Management
  • Appointment Setting
  • Teamwork
  • Patient Care
  • Team Leadership
  • Administrative Supervision
  • Interdepartmental Collaboration
  • Patient Relations
Education
Expected in 2025 to to Associate Degree In Nursing | Nursing St Charles Community College, City Of Saint Peters, MO GPA:
  • Dean's List Fall 2020
  • Member of Phi Theta Kappa Honor Society
Expected in 01/2011 to to Associate Degree In Medical Assisting | Healthcare Midwest Institute, Earth City, MO, GPA:
  • Graduated with Honors
Certifications
  • Certified Medical Assistant , AAMA - July 2013 to present
  • CPR Training 2011-2020

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Resume Overview

School Attended

  • St Charles Community College
  • Midwest Institute

Job Titles Held:

  • Patient Care Coordinator
  • Lead Medical Assistant
  • Lead Medical Assistant

Degrees

  • Associate Degree In Nursing
  • Associate Degree In Medical Assisting

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