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Patient Care Coordinator Resume Example

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PATIENT CARE COORDINATOR
Professional Summary
Seeking a position in an office environment, where there is a need for a variety of office management skills including ­ dental software proficiency, organizational abilities, business intelligence and patient care expertise. Strong interpersonal skills, exhibiting respect and empathy towards clients, while upholding policy and maintaining professionalism. CPR Certified/Basic Life Support with Defibrillator Certification. Strong Typing Skills, 40wpm or more. Extensive high volume phone correspondence capabilities. Over 19 years of experience working in an office environment where my skills and experience were utilized daily.
Professional Experience
06/2013 - 01/2014
Dental Associates － Farmington, CTPatient Care Coordinator
  • Coordinated schedules for doctors and hygienists.
  • Ensured provider schedule was appropriately scheduled to maintain production goals.
  • Corresponded with specialists on patient's behalf to schedule appointments when needed.
  • Presented treatment plans and educated patients on needed treatment, as well as explaining insurance benefits and their estimated out of pocket cost.
  • Responsible for verifying and posting production for up to 6 Dental Providers.
03/2008 - 06/2013
Gentle Dental Care － Plainville, CTOffice Administrator / Patient Care Coordinator
  • Managed schedules for both doctor and patients in a prominent sedation dentistry practice.
  • I provided both treatment and financial planning consultation for patients and liaised with primary physicians to get medical clearance for sedation dental procedures.
  • Coordinated insurance and patient billing, heavy phone and computer work, and typing of office correspondences.
  • Posted daily insurance and patient payments.
  • Verified employee time cards and was responsible for calling in payroll.
01/2003 - 01/2006
Cromwell Dental － Cromwell, CTFront Office Coordinator
  • Worked with patients in person and on the phone to answer questions and schedule appointments.
  • Coordinated.
  • insurance and patient billing.
  • Managed office payroll activities.
  • Liaised between employees and owner.
  • Provided.
  • patient education in dental procedures and oral health.
01/1998 - 01/2000
Stephen J. Bellorini, D.M.D － Bristol, CTFront Office Coordinator
  • Coordinated schedules for doctors and hygienists.
  • Managed schedule to daily.
  • production goal.
  • Managed patient treatment plans, financing, billing and insurance.
  • verification.
  • Assisted in dental procedures and patient care.
Education and Training
1994
University of Connecticut Medical CenterFarmington, CT.Medical Secretarial Intern Internship program through New England Technical Institute
1994
New England Technical Institute Naugatuck High SchoolNew Britain Naugatuck, CTHigh school diploma
Skills
schedule appointments, benefits, billing, oral, consultation, dentistry, financing, financial planning, insurance, office, patient care, payroll, Secretarial, phone, treatment plans, patient treatment plans, typing
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Resume Overview

Companies Worked For:

  • Dental Associates
  • Gentle Dental Care
  • Cromwell Dental
  • Stephen J. Bellorini, D.M.D

School Attended

  • University of Connecticut Medical Center
  • New England Technical Institute Naugatuck High School

Job Titles Held:

  • Patient Care Coordinator
  • Office Administrator / Patient Care Coordinator
  • Front Office Coordinator

Degrees

  • High school diploma

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