Patient Care Coordinator Resume Example

As one of Rocky Mountain Care's leading patient care coordinators I am responsible for the logistics and operations in coordinating patient placement from the University of Utah and Huntsman Cancer hospitals. Each placement requires specifically catered planning and scheduling within 4 separate departments of the company. This requires leveraging diversity as I am expected to maintain close collaboration and partnering with team members, customers, and healthcare professionals. I serve as a subject matter expert and resource to various levels of personnel. My responsibilities and duties include the following;

• Build and utilize reporting systems through technology management to keep customers and team members in the loop with latest information.
• Simultaneously operate 4 separate healthcare specific technology systems, and manage an average of 250 e-mail corespondents a day.
• Ensure confidentiality of highly sensitive data.
• Provide the necessary support to other local public health agencies who are involved in patient care.
• Process and place over 100 patient referrals each month. This process requires accurate, punctual, and highly organized collaboration to ensure customer satisfaction.
• Regularly evaluate functions and strategically create protocols and guidelines to maintain a high standard of quality care systems.
• Develop strategic relationships with general practitioners and coworkers to build a strong network of support to ensure accurate processes.
• Maintain dignified professionalism while sensitively and compassionately assisting patients and family members through highly emotional experiences.
• Assessing and mitigating risk as it pertains to finances, safety and patient care by thoroughly communicating and coordinating between departments.
• Regularly seeking out and accepting constructive feedback from management to improve productivity and efficiency.

As one of Rocky Mountain Care's leading patient care coordinators I am responsible for the logistics and operations in coordinating patient placement from the University of Utah and Huntsman Cancer hospitals. Each placement requires specifically catered planning and scheduling within 4 separate departments of the company. This requires leveraging diversity as I am expected to maintain close collaboration and partnering with team members, customers, and healthcare professionals. I serve as a subject matter expert and resource to various levels of personnel. My responsibilities and duties include the following;

• Build and utilize reporting systems through technology management to keep customers and team members in the loop with latest information.
• Simultaneously operate 4 separate healthcare specific technology systems, and manage an average of 250 e-mail corespondents a day.
• Ensure confidentiality of highly sensitive data.
• Provide the necessary support to other local public health agencies who are involved in patient care.
• Process and place over 100 patient referrals each month. This process requires accurate, punctual, and highly organized collaboration to ensure customer satisfaction.
• Regularly evaluate functions and strategically create protocols and guidelines to maintain a high standard of quality care systems.
• Develop strategic relationships with general practitioners and coworkers to build a strong network of support to ensure accurate processes.
• Maintain dignified professionalism while sensitively and compassionately assisting patients and family members through highly emotional experiences.
• Assessing and mitigating risk as it pertains to finances, safety and patient care by thoroughly communicating and coordinating between departments.
• Regularly seeking out and accepting constructive feedback from management to improve productivity and efficiency.