Patient Care Coordinator resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

To obtain a position as a Registered Nurse in a setting that emphasizes holistic care for patients and facilitates my future growth and development as a professional nurse. Licensure as an Registered Nurse in the Washington State. Responsible Patient Care Coordinator with excellent communication skills demonstrated by ten years of experience in healthcare.

  • Increased quality of care by developing new tracking and assessment methods.
  • Documentation - Ensured charting accuracy through precise documentation.
  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Nursing
  • Process improvement
  • Quality Assurance
  • Safety
  • Interdepartmental Collaboration
  • Patient Relations
  • Conflict Resolution
  • Team Leadership
  • Patient Contact
Work History
11/2017 to Current
Patient Care Coordinator Hopehealth Lincoln, RI,
  • Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
  • Sent and handled electronic requests for new medications and medication refills.
08/2016 to 11/2017
QAPI RN Hopehealth Attleboro, MA,
  • Strong leader for nursing personnel assigned to the unit/shift.
  • Developed and implemented nursing care plans.
  • Developed patient care plans, including assessments, evaluations and nursing diagnoses.
  • Processed monthly reports for department performance.
  • Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement.
  • Participated in unit-based Quality Assurance Program.
  • Initiated hospital-wide study to identify areas for process improvement.
  • Contributed substantially to successful department JCAHO accreditation.
  • Followed infection control procedures.
01/2013 to 08/2016
Patient Care Coordinator Houston Methodist Pearland, TX,
  • Self-directed with astute judgment skills.
  • High level of personal accountability.
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Chronic patient care in hospice unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for four patients per shift.
  • Proficient in end of life care and education Proficient in retaining IV access and managing site Performing Medication and treatments for patients Communicating with healthcare team the needs of patient and family Education.
08/2010 to 01/2013
Charge Nurse Regency At Puyallup City, STATE,
  • Busy Medicare unit with 96 beds.
  • Supervise staff of 13, including LPN and CNA skilled nursing staff Determines patient care assignments based on nursing skill levels and patient needs
  • Identifies staffing needs and levels, in coordination with the Nurse Staffing Office
  • Responsible for assessing and Medicare charting on 40 Medicare patients
  • Admit and discharge patients accurately with proper assessments and patient education
  • Monitor and evaluate patient care through direct rounds and consultation
  • Responsible for calling physicians giving full assessments to receive treatments
  • Able to process and implement physician orders received
  • Able to monitor lab values accurately and contact physicians for further orders.
Expected in 2010
Registered Nurse in Washington, License number RN60025125:
- ,
Expected in 2017
Bachelor of Science: Nursing
Western Governors University - Salt Lake City, UT
Expected in 2008
Associates Degree: Nursing
Pierce College - Puyallup, WA
Phi Theta Kappa Honor Society, member, inducted 2008 Academic Scholarship 2007 and 2008

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Resume Overview

School Attended

  • Western Governors University
  • Pierce College

Job Titles Held:

  • Patient Care Coordinator
  • Patient Care Coordinator
  • Charge Nurse


  • Registered Nurse in Washington, License number RN60025125
  • Bachelor of Science
  • Associates Degree

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