Expertise in developing rapport, trust and confidences with patients from diverse backgrounds. Proven success in addressing concerns, potential issues and removing uncertainties with patients regarding recommended treatment. Strength in office organization and communication and team building within all departments. Go to person in the office for resolving issues with patients and interoffice staff, with collaborative and flexible approach to reaching mutually-beneficial resolutions. Knowledgeable, responsible and passionate about supporting best practices in hospital operations, and seeing to the care and needs of each individual patient. Service-oriented individual with expertise in proper documentation; including preparing and modifying all necessary documents, coordinating meetings and preparing responses on behalf of company. Dedicated, upbeat and energetic.
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