Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Clinical training
Healthcare expertise
Patient positioning understanding
Medical device products and services
Cultural awareness and sensitivity
Emergency protocols
Emergency procedures
Medical recordkeeping
Planning
Conflict resolution
Experience
Patient Care & Site Coordinator , 03/2017 to Current Tegna – Midland, TX,
Restocked unit frequently with necessary medical supplies.
Kept instruments and equipment clean and sanitized.
Assisted with patient admissions, discharges and transfers.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Notified senior staff of patient emergencies to optimize outcomes.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Direct Care Staff Member and Department Lead , 02/2013 to 05/2017 Promedica Senior Care – Washington, DC,
Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
Assisted children in development of social, communication and problem-solving skills.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Secured indoor and outdoor premises to protect children.
Organized and planned age-appropriate reading, crafts and music lessons.
Balanced schedules to promote optimal rest, play and educational periods.
Discussed developments, behavior and concerns with parents or guardians.
Tidied up, washed hands and assisted children in bathroom.
Developed and implemented age-appropriate lesson plans.
Enforced rules to teach good manners and maintain safe environment.
Planned and implemented age-appropriate activities and lessons
Instructed children in health and personal habits, including eating, resting and hygiene habits.
Assisted with the school day activities such as before and after-school supervision and lunch and recess.
Participated in professional development learning opportunities to increase knowledge.
Sales Associate, 03/2016 to 11/2017 Kate Spade – City, STATE,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Built trusting relationships with customers by making personal connections.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Acted as initial contact in addressing customer concerns.
Administrative Assistant, 06/2006 to 04/2011 NorthEast Health Servoces – City, STATE,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Education and Training
High School Diploma: , Expected in 06/2006 Somerset Berkley Regional High School - Somerset, MA GPA:
Associate of Science: Psychology, Expected in 06/2024 Bristol Community College - Fall River, MA GPA:
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