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patient advocate direct care resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Passionate 15+ years experience in healthcare, from Medical Assisting to becoming a dedicated counselor, eager to improve lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals. Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Psychological Testing
  • Individual and Group Counseling
  • Community Mental Health Programs
  • Site Visits
  • Community Health Center Credentialing
  • Mental Health Support
  • Group Activities
  • HIPAA Requirements
  • Treatment Recommendations
  • Addictions and Substance Abuse
  • Best Practices and Standards
  • Crisis Situation Awareness
  • Behavioral Interviewing
  • Conflict Resolution
  • Dynamic Communication Skills and stellar listening
  • Case Planning and Management
  • Life Support Technique Skills
  • Clinical Documentation
  • Medication Administration
  • Court Hearings
  • Emotional Support
  • Chronic Disorders
  • Plan Treatments
Work History
Patient Advocate, Direct Care, 10/2013 - 05/2019
Pyramid Healthcare Philadelphia, PA,
  • Entered details into computer systems and managed database of information.
  • Cleaned, groomed or draped patients to prepare for surgery, treatment or examination.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Monitored and assisted residents through individual service plans.
  • Scheduled and accompanied clients to medical appointments.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
  • Responded to patient concerns and questions with compassionate and knowledgeable service.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
Substance Abuse Counselor , 03/2009 - 11/2010
Umass Memorial Health Care Clinton, MA,
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Facilitated group and individual therapy in outpatient setting.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Developed individual treatment goals based on history and diagnosis.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Clinical Medical Assistant, 04/2003 - 03/2009
Fallon Clinic City, STATE,
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
Education
B.S.N. Addiction Psychology : Mental Health Counseling, Expected in 05/2008
-
SUNY At Brooklyn College - Brooklyn, NY,
GPA:
Status -
B.S.N. Counseling Psychology : Clinical Psychology Minor M.H. Counseling , Expected in 01/1997
-
Worcester State University - Worcester, MA
GPA:
Status -
  • Relevant Coursework: Abnormal Psychology & English literature
  • Professional Development: [Subject]
  • Completed AP course in English 103
  • Extracurricular Activities: Via AMERICAN RED CROSS received BLS certification.
  • [Student Organization or Club Name] Member
A.S.N. Criminal Justice : Criminalistics And Criminal Science, Expected in 09/1996
-
Becker College - Worcester, MA
GPA:
Status -

. Studied coursework that would build a solid understanding in Psychology, Criminal Justice, and Social work.

.Excelled in Abnormal Psychology courses and Sociology.

.Prepared me to transfer to Worcester State College where curriculum is much more intense.

  • Professional Development: Began working as triage and front desk representative ADCARE HOSPITAL.
  • 3.08 GPA
  • FUTURE PSYCHIATRISTS & CLINICIANS study group.Member
Certifications
  • Working towards LMHC - SPRING 2024
  • AADC - Advanced Alcohol and Drug Counselor
  • Dual Diagnosis treatment in second semester Assumption College Summer 2024
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Resume Overview

School Attended

  • SUNY At Brooklyn College
  • Worcester State University
  • Becker College

Job Titles Held:

  • Patient Advocate, Direct Care
  • Substance Abuse Counselor
  • Clinical Medical Assistant

Degrees

  • B.S.N. Addiction Psychology
  • B.S.N. Counseling Psychology
  • A.S.N. Criminal Justice

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