Patient Account Representative resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Patient Account Representative with the experience of working in a fast paced office setting. I am reliable, quick learner and a multi-tasker looking to advance my career in the medical billing field.
Certified Medical Billing Specialist
Skill Highlights
  • Maintains strict confidentiality
  • HIPAA compliance
  • Strong work ethic
  • Team player with positive attitude
  • Proficient with Microsoft Office Suite
  • Knowledge of Hospital Sytems such as Flowcast, HMS, Citrix
  • Knowledge of Medical Billing Software Medlook
  • Knowledge of HMOs, Medicare 
  • ICD-10 coding
Professional Experience
Patient Account Representative, 03/2012 - Current
Community Health Network Plainfield, IN,
Daily tasks include, making outbound calls to Patients on their bill. Answering any questions they may have on insurance payments, and what services for. If insurance needs to be billed obtain the information and request for claim to be billed and if the patient questions the bill have the account reviewed in a timely manner. Verifying insurance coverage, taking inbound calls from Insurance companies and answering any questions they may have about the claim. Billing is done for multiple hospitals, have the experience with a few hospital systems and hospital policies.
Cashier, 06/2011 - 11/2011
Hca Panama City, FL, Job Responsibilities included; restocking front of store, setting up pre pay on gas pumps, cashing out customer.
Debt Collector, 01/2011 - 06/2011
Revenue Group Ohio, IL,
Job responsibilities included inbound and outbound calls on consumer debts, to set arrangments on past due amounts to be paid to the creditor.
Medical Assistant/Front Desk Clerk, 09/2009 - 01/2011
Columbus Southen Medical Center City, STATE, Job responsibilities included checking patients in and out of office, collecting co-pays, verifying insurance coverage as front desk clerk and taking vitals, recording chief complaints and patient history.
Education and Training
High School Diploma: General Course, Expected in 2007
Treca Digital Academy - Fairborn, OH
Home School
Certificate: MedIcal Billing Specialist, Expected in 2016
US Career Institute - ,

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Resume Overview

School Attended

  • Treca Digital Academy
  • US Career Institute

Job Titles Held:

  • Patient Account Representative
  • Cashier
  • Debt Collector
  • Medical Assistant/Front Desk Clerk


  • High School Diploma
  • Certificate

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