Personable and dedicated Customer Service Representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about the company's standards with strong skill in retaining product and service information to provide effective issue resolution.
Effective customer service with almost 10 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in fast pace environments. Smoothly manage workflow and optimize team strengths to meet service quotas.
Incase of an emergency this trainning teaches me how to respond to situation swiftly and in a timely and organized order.
It also help me to prioritize the situation.
Enable me to know the best way to communicate effectively with my team.
Helps me to act and think proactively
Also help me communicate effectively with the vitims and or family members.
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