Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Reliable [Warehouse Operations] professional offering 20+ years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution. Efficiently oversee warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for effective high-volume fulfillment and supply chain management.

Multi-talented Operations Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Microsoft Office, Excel, USPS & FedEx
  • Regulations to a variety of in-house tools like printers and scanners experience with PLC
  • Procedures SAP and LAWSON software, experience handling hazardous Chemicals and
  • Familiar with CAL OSHA laws and regulations, experience Operating different types of
  • Forklifts
  • Delivery
  • Bilingual - English

  • Peak
  • Policies
  • Receiving
  • Research
  • Scanners
  • Spanish
  • Inventory coordination
  • Operational improvement
  • Problem resolution
  • Team management
  • Process improvement
  • Communications
  • Budgets
  • First Aid/CPR
  • Inventory control
  • Inventory management
  • Inventory
  • Managing
  • Materials
  • Excel
  • Microsoft Office
  • PLC
  • Printers
  • Reconciling
  • SAP
  • Shipping
  • Technician
  • Organization
  • MS Office
  • Team building
  • Customer service
  • Business operations
  • Relationship development
  • Supervision
  • Customer relationship development
Work History
Parts Technician, 02/2015 - 07/2020
Cummins North Charleston, SC,
  • I am currently responsible for the inventory management and secure delivery of medical supplies to 4 medical clinics throughout the Bay Area
  • As a Medical Parts Technician, I travel to different locations to ensure daily orders are fulfilled via the LAWSON system
  • I deal with clinical staff to secure the proper inventory on hand
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers
  • Handled all customer service issues quickly to maintain high satisfaction levels
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites
CAL Glass / Warehouse Operations Manager, 07/2006 - 12/2014
Nestle International Miami Beach, FL,
  • I was responsible for developing a daily cycle count program to reconcile daily inventory counts over the supervision of 20 full time union employees
  • Furthermore I was in charge of overseeing all warehouse operations which included shipping, receiving and will-call orders and dispatch department and responsible for a daily inventory of up to $1,000,000USD
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
  • Managed scheduling and task delegation for 20-member warehouse team
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Managed over $1,000,000 in inventory and 20 employees in 100,000 square-foot warehouse for Bottled Glass company
  • Performed freight processing functions, assisting associates with irregularities in over sea container freight
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Managed scheduling and task delegation for 20-member warehouse team
  • Created and enforced detailed organization processes to increase quality service standards
Warehouse Supervisor, 04/2000 - 06/2006
Nurserymens Exchange City, STATE,
  • Responsible for 15 warehouse employees while also managing the resourcing of additional temp staff during peak times
  • Moreover, the purpose of my position was to properly resource and oversee the delivery of product containers to and from the port of Oakland, while ensuring daily training of new staff
  • Overseeing all shipping and receiving functions as well as all daily and end of the year cycle counts
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies
  • Maintained quality service by establishing and enforcing organization standards
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety
  • Kept detailed records of inventories and merchandise inventory transactions
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment
  • Monitored adherence to safety protocols and company policies by staying attentive to details
  • Managed merchandise inventory transactions
  • Supervised shipping and handling operations
High School Diploma: General Studies, Expected in 1980
W.C. Overfelt - San Jose, CA,

San Jose City College 1 year of General Study's

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School Attended

  • W.C. Overfelt

Job Titles Held:

  • Parts Technician
  • CAL Glass / Warehouse Operations Manager
  • Warehouse Supervisor


  • High School Diploma

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