Parts Counterman, Parts Manager Resume Example

Worked for H.A. Dehart for a short period selling parts for snowplows, buses, sweepers, road trailers, and many other types of road machinery.

Phone and counter sales, assembly of hydraulic hoses.

• Received and delivered parts to customers across the Tri-State area.
• Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
• Gathered pertinent information to place orders for customers and mechanics.
• Received, examined and reshelved returned parts.
• Researched and identified alternative vendors with better prices to save company whenever possible.
• Counted and verified orders picked to ensure accuracy.
• Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.

Parts sales for Case/IH, Kubota, JCB, Cub Cadet, Agco, Husqvarna, Stihl, and many other brands of Ag, Construction, and Turf equipment.

Assembly of hydraulic hoses and battery cables.

Assist mechanics in Service department.

Sourcing of parts for techs in Service department.
Responsible for assisting new employees in learning computer procedures, parts lookup, and general department procedures.

Established and maintained company Ebay store.

Assisted in preparing bid for parts and service for NJ State Contract, and provided parts under contract to municipal customers.

Assisted Service manager with work orders.

• Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
• Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand.
• Received, examined and reshelved returned parts.
• Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
• Researched and identified alternative vendors with better prices to save company money whenever possible.
• Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
• Used forklift equipment to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
• Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
• Gathered pertinent information to place orders for Sales department, customers and mechanics.

Counter, phone, and on-road sales of parts for John Deere, Stihl, Honda, and various other makes of equipment for Ag, Construction, and Turf machinery.

Sourcing of parts for techs in Service department.

Assembly of hydraulic hoses and battery cables.

Assembly of hand-held power equipment, implements, and accessories for turf equipment.

Responsible for assisting new employees in learning computer procedures, parts lookup, and general department procedures.

• Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand.
• Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
• Received, examined and reshelved returned parts.
• Used forklift equipment to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
• Researched and identified alternative vendors with better prices to save company money whenever possible.
• Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
• Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
• Gathered pertinent information to place orders for Sales department, customers and mechanics.