High-achieving Sales Associate offering an extensive background in automotive customer service, sales, and client relations. Self motivated team player who also works well independently. Looking to apply myself and eventually work my way up to a management position. Experience working with automotive parts and tools of all types. Fifteen years of automotive service skills and a ton of real shop experience. Possess much customer satisfaction experience and thorough knowledge of automotive parts.
Received customer service award within 6 months of employment at Advance Auto Parts. Named “Associate of the Quarter” for exceeding all customer service goals. Won “Retail Sales Associate of the Month” Award in June of 2012.
Experienced in parts department sales , customer service, delivery driver, inventory management, service work. Three years with the company. Received several awards for customer satisfaction.
Unpacked boxes of defective auto parts from GM dealerships. Requested stock parts to be sent out to dealerships. Posess warehouse experience. Gained much experience regarding volume dealership parts return operation.
Detailed new and used cars and trucks. Completed new car prep on vehicles prior to delivery. Assisted service technicians with under car service and repairs. Serviced vehicles as a lube technician. Served as a porter to move cars in and out of the building. Gained valuable experience regarding recent vehicle problems and proposed fixes.
Served as the customer transit shuttle bus driver. When time permitted performed various functions for the sales, service and parts staff as a helper. Attained essential experience how the various departments worked together for the benefit of customer satisfaction. Had daily contact with customers.
Completed the sale of auto parts. Helped customers select the products that best fit their needs. Hi-lo driver with warehouse experience. Assisted customers with automotive system testing. Installed customer purchased parts as required. Helped the store maintain a high level of customer satisfaction.
Completed all requirements leading up to a high school diploma. Also completes courses at Macomb Community College in their Automotive Service Technician program. This would have led to a degree in Applied Science.
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