Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of a first-rate team. Get along with all team members. Been in the industry for over 10 years.
Skills
Vendor relations
Accurate money handling
Invoice processing
Ordering parts
Catalog familiarity
Personable
Clean driving record
Computer-savvy
Organizational skills
Problem-solving skills
Customer service skills
5 years of CDK/ADP experience
Dedicated team player
Team leadership
Excellent multi-tasker
Time management
Reliable and dependable
Experience
Wholesale Parts Manager, 02/2009 to 03/2012 Principle Auto – Irving, TX,
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Coordinated and executed daily parts deliveries to local businesses.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
Visited 10 shops weekly to talk about any concerns they had. Also talked to them about ordering parts and dropping off our monthly sales flyers.
Parts Counter Person/Manager, 04/2012 to 03/2013 Ralph Schomp Automotive (Honda Bmw Mini) – Aurora, CO,
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Managed employee schedules and daily assignments.
Had weekly meetings with staff to create a positive environment.
Interviews protentional employees.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Parts Counterman, 03/2013 to 05/2014 Baxter Auto Parts Inc. – City, STATE,
Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Worked wholesale and helped various shops around town get the parts they need for there customers.
Bought parts from various suppliers if the part wasn't readily available to fulfill my customers needs.
Received, examined and reshelved returned parts.
Opened/closed store. Counted till and filled out opening/closing paperwork.
Parts Advisor, 05/2014 to Current Dick Hannah Dealerships – City, STATE,
Order parts for technicians and advisors.
Make sure that tech's had the tools/parts they need to complete their job.
Opened and closed store, including counting cash, opening and closing cash registers.
Filled parts orders to repair orders and pulled the parts to the tech's when the parts arrived at the dealership.
Worked the retail side of the dealership. Went to wholesale for about a year. Now working at the back with the technicians and advisors.
Help locate backorder parts from other dealers or resources to fulfill customers needs
Education and Training
High School Diploma: , Expected in 06/2007 Reynolds High School - Troutdale, OR GPA:
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