partner support processing resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Strong organization skills
  • Distribution services
  • Team collaboration
  • Service-oriented
  • Active listening
  • Training & Development
  • Working collaboratively
  • Friendly, positive attitude
  • Online training
  • Team-building activities
  • Crisis Management
  • Client documentation
  • Coordination skills
  • Database management
Partner Support Processing, 08/2020 to Current
North East Medical ServiceDaly City, CA,
  • Offered support and advice to newer personnel to improve performance.
  • Set up and activated customer accounts.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Upheld privacy and security requirements established by regulatory agencies.
  • Researched and obtained any further information for incomplete documents.
  • Reviewed data for deficiencies or errors and corrected any incompatibilities.
  • Complied with security policies and kept information confidential.
  • Processing New Account, Incoming Transfers and Outgoing Transfers.
  • Multitasking to ensure I am getting all my tasks done for the day.
  • Sorting and filing paperwork.
  • Researching problems that result in a resolution.
  • Working together with other associates to problem solve.
  • Excelling through trainings to add to my experience.
Chiropractic Assistant, 05/2019 to 08/2020
Stanley Black & Decker, Inc.London, OH,
  • Used software to process patient payments and update accounts.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
  • Kept patient rooms clean between services and removed used linens for laundering.
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Inputted all patient data, making sure all records received appropriate updates.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Improved patient care and daily task efficiency resulting in smoother operations.
Team Lead, 07/2016 to 05/2019
Eldorado Resorts, Inc.Waterloo, IA,
  • Integrated process improvements to increase overall workflow.
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Transported clients to doctor's appointments and errands.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Monitored health and well-being of each client, including any significant health changes.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
Cashier/Cook, 05/2014 to 07/2016
McDonaldsCity, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Received payments for products and issued receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
High School Diploma: , Expected in 05/2015 to Ottumwa High School - Ottumwa, IA

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Resume Overview

School Attended

  • Ottumwa High School

Job Titles Held:

  • Partner Support Processing
  • Chiropractic Assistant
  • Team Lead
  • Cashier/Cook


  • High School Diploma

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