Account Management and Channel Partner Support
Talented Account Manager and Partner Support professional with more 15 years of account management and retention experience in voice, data and unified communications. Specializing in supporting channel partners, sales teams and enterprise clients. Strategic thinker and proactive problem solver with expertise in post sales account development. Work in tandem with sales on contracts, quotes, renewals and increasing customer satisfaction. Develop course content and provided training, partner on-boarding and product training. Counsel and self-practitioner of continual improvements in operation and communications.
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