partner development manager security resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Global experience with Global Partners, GSP's and GSI's. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills and Highlights
  • Fluent in Spanish and Portuguese
  • Extensive experience working with GSI's and GSP's
  • Excellent oral and written communication skills
  • High level of comfort working with little guidance
  • Demonstrated ability to manage caseload according to established priorities
  • Ability to work flexible hours under pressure
  • Willingness to travel internationally if required, potentially with short notice
Work History
10/2021 to Current
Channel Sales Engineer Security /Business Development Partner ConnectWise City, STATE,
  • Conduct briefings to help plan and create business plans with partners according to short and long term goals.
  • Managed 5 largest NAM Forcepoint partners adding more than 50 resources in certifications for sale, per-sales and implementation
  • Designed program for certifying partners in level 1 support which allowed Forcepoint to concentrate on more complex support issues.
  • Contributor to Partner portal layout and presentation.
  • Regular review of partner pipeline and top deals to facilitate closure alignment with partner and ensure deal closure.
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Identified sales opportunities by assessing environment and devising winning strategy.
  • Identified and pursued valuable business opportunities with partners to generate new company revenue
  • Developed new proposals, contracts and procedures to draw in more partners and streamline work operations.
07/2020 to 10/2021
Partner Development Manager Security Broadcom / CA Technologies City, STATE,
  • Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
  • Provided and maintained GSI and GSP product certification program.
  • Tracked partner certifications and assisted in creating education curriculum for Sales, Pre Sales, Architecture and product Support accreditation.
  • Collaborated with internal resources to track and ensure proper alignment with our GSI partners.
  • Conducted live roadshow / training events to better prepare our partners to go out and successfully drive sales cycle as independently as possible to help drive higher revenue outcomes.
  • Applied leading theories and concepts to development, maintenance, and implementation of information security standards, procedures, and guidelines for Global Partners.
  • Performed and reviewed technical security assessments utilizing ConnectWise Assessment and ConnectWise Secure to identify points of vulnerability and non-compliance with established information security standards and recommend mitigation strategies. Learning from what we assess so that we can offer better overall solutions to our end customer through our SI's.
  • Provided consultation and presentation and technical services on all aspects of information security.
  • Recommend improvements in security systems and procedures.
  • Collaborated with GSI's and GSP's on presenting solutions to end customers with, "outside box ideas"
08/2017 to 07/2020
Security Enablement Architect Arrow ECS City, STATE,
  • Global security partner development to over 100 partners globally
  • Extensive global travel to client locations to deliver certification exams
  • Monitored use of data files and regulated access to protect secure information.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Supervised work of contracted employees to keep on task for timely completion.
  • Prepared varieties of different written communications, reports and documents to ensure smooth operations.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Directed processes to choose, deploy and manage security software implementations.
  • Compiled, evaluated and reviewed engineered data for internal system.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Communicated value and position to partner sales teams and developed global knowledge transfers to support selling our products
  • Oversaw global technical development and partner relationships, expansion into new markets
  • Created, managed and executed enablement plans and communicated company vision and objectives to motivate teams to acquire certifications
  • Involved in pilot project to create CA Education material offering self-paced learning course designed to allow students more work friendly training environment that allows students to learn at their own pace rather than having to sit through full days of instructor led classes
  • Leveraged knowledge of value proposition, features, and benefits to pre and post-sales teams to drive new product revenue
  • Communicated with audiences from different cultures
  • Teamed with subject matter experts in evaluation and revision of training
07/1998 to 07/2017
Pre Sales Engineer / Partner Manager CA / Aprisma / Cabletron City, STATE,
  • Responsibilities included pre-sales engineering, business development and education throughout Latin America, Caribbean, Spain, and Portugal in order to assist sales teams to meet and exceed sales expectations
  • Worked extensively with local governments to facilitate better business processes.
  • Covered all of Latin America delivered training classes, also conducted executive presentations, and recruited security sales and service partners
  • Assisted regions with support issues due to language barriers for issues that were escalated to CA engineering
  • Developed international business relationships to drive business units abroad.
  • Delivered engaging presentations to new clients and partners explaining technical information in simplified language to promote features and increase client base.
  • Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Produced contracts, reports, letters, and proposals for clients.
  • Saved over $100,000 by implementing cost-saving initiatives that addressed long-standing problems
Expected in to to
Bachelor of Science: Computer Science
Miami Dade Community College - Miami, FL
Native or Bilingual
Limited Working

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Resume Overview

School Attended

  • Miami Dade Community College

Job Titles Held:

  • Channel Sales Engineer Security /Business Development Partner
  • Partner Development Manager Security
  • Security Enablement Architect
  • Pre Sales Engineer / Partner Manager


  • Bachelor of Science

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