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Part Time Sales Associate resume example with 3+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Excellent communication skills, both spoken and writtenRetail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 12 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Competitive personality Ability to resolve conflicts Microsoft Office Certified CPR Certified Customer-focused

Skills
  • Business operations
  • Inventory control procedures
  • Retail brand promotions
  • Cash handling accuracy
  • Retail loss prevention
  • Relationship selling
  • Merchandising knowledge
  • Dispute mediation
  • Retail merchandising expertise
  • Client account management
  • Team player mentality
  • Outgoing personality
  • Sales expertise
  • Money handling
  • Cash register operation
  • Verbal/written communication
  • POS system operation
  • Sales development
  • Reading comprehension skills
  • Customer- and service-oriented
  • Written and oral communication skills
  • Excellent communication skills
  • Reliable and punctual
  • Listening skills
  • Customer service
  • Product Sales
  • Energetic self-starter
  • Inventory management
Experience
11/2017 to Current Part Time Sales Associate Aaron's, Inc | Kingsland, GA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted customers by finding needed Swarovski items and checking inventory for items at other locations.
  • Prepared cash deposits up to $2000 with zero discrepancies.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas or more.
  • Processed orders through Swarovski and coordinated product deliveries.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
10/2017 to Current Boutique Sales Associate & Beauty Advisor Red Robin International, Inc. | Fairview Park, OH,
  • Oversee daily store operations and adherence to store procedures and policies.
  • Reduce shrinkage, controls inventory,store visuals.
  • Promotes a positive customer service experience by consistently executing the " ALWAYS" customer process.
  • Drive sales and increase profits through up-selling and cross- selling of items in store.
  • Formulate actionable game plans dedicated to achieving corporate business office goals.
  • Promote smooth business operations by entering work orders into the system for maintenance issues.
  • Answered questions customers had about how certain products worked.
  • Assisted customers with exchanging products or offering store credit.
  • Cleaned every area of the store when the store opened and closed.
  • Demonstrated Aveda products to customers to display benefits.
  • Greeted customers as soon as they walk through the door and asked if there was any help they needed.
  • Maintained records of all sales in order to ascertain what was selling and what was not.
  • Operated cash register and took customers' personal checks and credit cards for purchases.
  • Placed special orders for specific customer requests.
  • Prepared promotional displays and increased sales of Skincare and Body Care by 12% in a month.
07/2017 to Current Associate Manager Tumi | City, STATE,
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Met operational objectives by establishing qualified staff, promoting adherence to Tumi regulations and providing outstanding customer service.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Added exciting premium travel products to establishment by researching latest trends, improving sales revenues .
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using KPI's and Clienteling .
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored inventory levels on quarterly basis and placed new orders for merchandise to keep supply well-stocked.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Supervised performance of 2 workers with goals of improving productivity, efficiency and cost savings.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Directed all day-to-day operations of Tumi facility to provide safe and enjoyable guest experience.
  • Created effective 12 month business plans to focus strategic decisions on exceeding long-term objectives.
  • Promoted profitability of Tumi business by tracking performance indicators and driving corrective action.
  • Directed in store marketing and merchandising in creating dynamic displays of new merchandise to catch attention of store customers.
  • Engaged professionally with employees and customers to build rapport and nurture relationships.
Education and Training
Expected in 2014 Associate of Arts | Interior Merchandising East Carolina University, Greenville , NC, GPA:
Expected in | Cake Design Durham Technical Community College, Durham, NC, GPA:
Expected in Medical Coding Certification | Medical Insurance Coding Durham Technical Community College, Durham, NC GPA:
Activities and Honors

Dancing , Travel Agent, Trained in French Cooking , Cake Design.

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Resume Overview

School Attended

  • East Carolina University
  • Durham Technical Community College
  • Durham Technical Community College

Job Titles Held:

  • Part Time Sales Associate
  • Boutique Sales Associate & Beauty Advisor
  • Associate Manager

Degrees

  • Associate of Arts
  • Some College (No Degree)
  • Medical Coding Certification

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