LiveCareer-Resume

parking manager resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Focused Managing Director promoting more than 15 years of expertise successfully working for organizations in Customer Service market. Highly knowledgeable in planning and implementing strategic, initiatives and employee training programs. Gifted at working with all sorts of personalities.

Skills
  • Word, Excel ,Power Point
  • Administration and Reporting
  • Budget Management
  • Documentation and Reporting
  • Hiring and Training
  • Scheduling and Coordinating
  • Problem Resolution
  • Team Leadership
  • Shift Scheduling
Experience
Parking Manager, 09/2018 to Current
AbmMason, OH,
  • Received vehicle shipments, checking physical condition and processing necessary paperwork for incoming stock.
  • Shared knowledge with other dealerships and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Determined and reported on lead time for manufacture and delivery of new vehicle inventory and informed customers.
  • Delegated work to staff, setting priorities and goals.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Recruited and trained new employees to meet job requirements.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Identified business issues, creating customized solutions for individual problems.
  • Led staff meetings for team of 15 to communicate directives.
Valet and Bell Assistant Manager, 03/2015 to 08/2018
CarenetOK, State,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Arranged vehicles around lot as directed and filled new and pre-owned vehicles to proper fuel level, also implementing company standards for cleanliness and signage.
  • Verified vehicles remained secured on lot and with windows marked with last six of VIN, client, key status and driveable status.
  • Maintained display vehicles and inventory in condition recorded upon arrival at premises, closing windows, locking doors and installing floor mats to minimize wear and tear to vehicles on lot.
  • Received vehicle shipments, checking physical condition and processing necessary paperwork for incoming stock.
  • Configured new and pre-owned vehicles within displays organized in straight lines by category.
Supervisor, 03/2014 to 03/2015
Pediatric Home ServiceSunrise Manor Mobile Home Park, MN,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Provided ongoing training to address staff needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Room Service Server, Bellperson/Driver, Luggage Room Attendant, 07/2007 to 12/2013
The Ridge At LancasterLancaster, OH,
  • Delivers and serves food and beverages to hotel guest’s room; set up and serve the order in the guest’s room according to specifications and standard’s
  • Complete guest payment transactions as outlined in cash and charge procedures
  • Document legibly the guest’s order information on guest checks
  • Describe all menu items; methods of preparation and prices as needed
  • Work within policy to accommodate guest’s special food requests
  • Performs set-up and closing side-work; stock service station, make coffee, etc
  • Preset trays as necessary; prepare flatware “roll-ups”
  • Alert Management of any service and/or safety issues
  • Make appropriate service recovery gestures according to establish guidelines in order to ensure total guest satisfaction
  • Promote teamwork and quality service through daily communication and coordination with other departments
  • Coordinate VIP deliveries with appropriate departments
Supervisor and Cook, 04/2006 to 10/2006
Culvers RestaurantBirch Run, MI,
  • Worked with guest and employee relations
  • Worked with cash handling
  • Performed opening and closing procedures on daily basis
  • Worked in multiple outlet’s such as Zimmie’s Restaurant and Pizza Hut
Customer Service Manager, 12/2004 to 12/2005
Great CirclePoplar Bluff, MO,
  • Worked with staff in solving problems with customers and cashiers
  • Helped prepare the store for opening each day
  • Helped prepare daily shipments and budget
  • Worked with cash handling, credit card payments and food presentation
Housekeeping, 04/2004 to 08/2004
Caribe Hilton HotelCity, STATE,
  • Assigned daily chores
  • Distributed equipment to housekeeping employees
  • Supervised housekeeping
  • Reported any irregularities and/or complaints
Assistant Manager, 05/2004 to 07/2004
Chili’s RestaurantCity, STATE,
  • Assisted the manager in inventory, purchasing, cost control, employee supervision and customer service
  • In charge of daily operations
Cook, 05/2003 to 04/2004
Rancho Luna RestaurantCity, STATE,
  • Prepared foods for seasoning and consumption
Rescue Ranger, 04/2002 to 12/2002
Walt Disney WorldCity, STATE,
  • Trained to assist in different duties throughout the theme parks
  • Greeted, assisted and guided guests
  • Set up the food and beverage section
  • Cleaned the designated areas
  • Cooked at the fast foods
  • Assisted customers in selecting merchandise for purchase
  • Participated in special events
  • Organized merchandise at the shops
  • Worked at the cash register
Education and Training
Bachelor’s Degree: Food and Beverage, Expected in 01/2007 to Universidad del Este, International School of Hospitality Management - Carolina, PR
GPA:
Bachelor’s Degree: Hotel Management, Expected in 01/2005 to Universidad del Este, International School of Hospitality Management - Carolina, PR
GPA:

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Resume Overview

School Attended

  • Universidad del Este, International School of Hospitality Management
  • Universidad del Este, International School of Hospitality Management

Job Titles Held:

  • Parking Manager
  • Valet and Bell Assistant Manager
  • Supervisor
  • Room Service Server, Bellperson/Driver, Luggage Room Attendant
  • Supervisor and Cook
  • Customer Service Manager
  • Housekeeping
  • Assistant Manager
  • Cook
  • Rescue Ranger

Degrees

  • Bachelor’s Degree
  • Bachelor’s Degree

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