Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Effective operations and account professional with a strong customer service background.  Energetic team builder with a focus on strong employee relationships to achieve outstanding results.  A creative problem solver with a graphic design background that provides an eye for detail and an "outside of the box" mindset.
  • Customer relations specialist
  • Budgeting and forecasting
  • Revenue maximization
  • Detail-oriented
  • Project management
  • Cost reduction strategies
  • Audit and PCI compliance
  • Property management
  • Client retention
  • Employee relations
  • Team builder
Work History
Parking Manager, 11/2014 to Current
Live Nation Entertainment IncAustin, ,

Started as Assistant Manager in St. Paul, Minnesota working alongside a Senior Parking Manager to provide parking for the Xcel Energy Center.  Duties included overseeing daily operations for 2 ramps, interviewing, hiring, scheduling, handling revenue observing audit and loss prevention protocols, working with outside vendors to fix parking equipment, snow removal, and lot clean-up.

Moved to the Minneapolis office when Impark was acquiring a new account and oversaw the entire process of creating a new 900+ parker database, adding monthly parkers, installing old equipment and computer system.  Handle all operations including budgeting and AOP, client retention,  customer complaints and issues, working vendors for snow removal, striping, lot clean-up, repair and maintenance.  Assumed role of Event Coordinator for branch managing the various lots around the new US Bank Stadium which includes screening, hiring, interviews, orientation, and scheduling for the 11 locations around the stadium.  Works with other managers to maximize the branch revenue for the events and insure that each location is staffed and offers the best customer service for our parkers.

Supervisor/Lead Valet/Valet, 07/2012 to 06/2014
Central ParkingCity, ,
Valet  Worked as a team member alongside other valets to provide great customer service in a high paced environment.

Lead Valet Lead valet duties included handling all immediate customer complaints or issues as well as delegating tasks to other valets

Supervisor Handled the opening financial duties of 4 different locations including bank drops and cash drawers. Maintained and audited up to 5 different surface lots and served as ambassador for the company in non-staffed locations. Started and kept ongoing communication between different employees, clients, and property management.

Associate of Applied Science: Graphic Design, Expected in 2003
Art Institute International of Minnesota - Minneapolis, Minnesota

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Resume Overview

School Attended

  • Art Institute International of Minnesota

Job Titles Held:

  • Parking Manager
  • Supervisor/Lead Valet/Valet


  • Associate of Applied Science

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