Parking Attendant resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dependable Parking Attendant with a clean driving record and excellent parking ability. Experienced in cash handling and register operations. Skilled in customer service and communication.
Punctual Parking Lot Attendant with extensive knowledge of valet services and excellent spatial awareness. Dedicated to maintaining clean and professional parking area with talent for providing fantastic customer service. Demonstrated strengths in vehicle servicing and payment collection.
Skills
Vehicle operation
Client service
Safe driving
Spatial visualization
Clear spoken communication skills
Excellent recall skills
Traffic direction
Emergency protocols
Project planning
Conflict resolution
Supervision
Planning
Data management
Conflict management
Experience
Parking Attendant, 06/2017 to Current Intermountain Healthcare – Mckay-Dee Hospital, UT,
Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
Resolved all customer issues to maintain high standards of customer satisfaction.
Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Directed drivers to parking spots.
Maintained cleanliness, neatness and organization of all areas.
Responded to questions about local area and company services.
Positioned barricades and gates to maximize traffic flow through parking lot.
Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Collected parking lot fees from customers and issues parking stubs.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Exceeded customer satisfaction by finding creative solutions to problems.
Prioritized and organized tasks to efficiently accomplish service goals.
Contributed to development, planning and completion of project initiatives.
Managed parking and traffic control to facilitate vehicle flow in assigned area.
Evaluated physical condition of vehicles before and after parking to assess for damage
Inspected each vehicle for damage, dents or marks before taking possession, recorded findings on claim ticket and meticulously cared for vehicle to protect from damage.
Relocated and repositioned patrons' vehicles between valet driveway and parking facility and displayed professional and courteous customer service regardless of weather conditions.
Filed guest's keys and tickets systematically, efficiently pinpointed vehicle locations, retrieved guest’s vehicles quickly and offered directions to next destination.
Maintained constant traffic flow to keep main entrance clear and free of unattended vehicles while also making time to assist wheelchair-bound patrons and others with disabilities.
Presented claim tickets to customers, highlighted special events and promotions regarding property and offered to escort customers to guest reception area and store luggage.
Greeted visitors with care and compassion and expressed empathy and patience for anxious, potentially disruptive and upset patrons.
Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Notated damages to vehicles to reduce exposure to risk and lawsuits.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Removed snow from common areas to create safe operating environment.
Maintained cleanliness of service area by sweeping, mopping and organizing.
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Collected parking lot fees from customers and issues parking stubs.
Positioned barricades and gates to maximize traffic flow through parking lot.
Directed drivers to parking spots.
Cashier Team Lead, 04/2006 to 07/2010 Kmartcorp – City, STATE,
Operated cash register, collected payments and provided accurate change.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Scanned customer purchases, supporting transactions to streamline sales process.
Increased sales [Number]% by suggesting specific purchases to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Learned roles of other departments to provide coverage and keep store operational.
Promoted specific item options to drive sales and achieve add-on purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inspected items for damage and obtained replacements for customers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Trained new team members in cash register operation, stock procedures and customer service.
Monitored sales events, added new merchandise and rang up purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Assisted customers with account updates, new service additions and promotional offers.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
High School Diploma: , Expected in 06/1999 Los Angeles High School - City Of Los Angeles, CA GPA:
Associate of Arts: , Expected in 05/2006 East Los Angeles College - Monterey Park, CA GPA:
Medical Assistant : , Expected in 02/2008 American Career College - City Of Los Angeles, CA GPA:
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