Three year veteran of the Florida Park Service, with over two years at one of the states most visited parks. Extremely experienced with voluntary compliance and ensuring park rules and guidelines are being followed. Enthusiastic, outgoing, knowledgeable and eager to learn about Florida's natural and cultural resources, including fish and wildlife and their habitats. Avid outdoor enthusiast, who grew up hiking, fishing and exploring all that florida has to offer.
Skills
Visitor relations
Park supervision
Park rules and regulations
Resource monitoring
Incident Management
Park equipment maintenance
Guided tours
Natural resources understanding
History knowledge
Reforestation plans
Activity Planning
Team building
Analytical skills
Leadership
Organization and time management
Sense of direction
Work History
Park Ranger, 02/2019 - Current City Of Gainesville, Fl – Gainesville, FL,
Educated visitors on area wildlife and regional history during tours and presentations.
Enforced park rules and regulations for over 200,000 visitors per year.
Informed visitors of current and recurring dangers including wildlife, terrain and inclement weather.
Performed search and rescue operations for missing people and coordinated with local agencies for response operations.
Studied fish and wildlife habitats and behaviors before making conservation decisions.
Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.
Distributed park and trail maps, provided park information, and answered customer service questions.
Directed incoming and outgoing traffic during special events and busy season and identified available parking areas for drivers.
Patrolled all areas by foot and vehicle to assess park conditions and visitor compliance.
Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
Trained on fire protection, containment procedures and applied skills in fire fighting.
Enforced laws and regulations within parks.
OPS Park Ranger, 08/2018 - 02/2019 Alight – KS, State,
Educated visitors on area wildlife and regional history during tours and presentations.
Guided tours for park visitors with focus on informative and safe visits.
Trained on fire protection, containment procedures and applied skills in fire fighting.
Patrolled all areas by foot and vehicle to assess park conditions.
Informed visitors of current and recurring dangers including wildlife, terrain and inclement weather.
Distributed park and trail maps, provided park information, and answered customer service questions.
Interacted pleasantly with visitors and promoted park rules, regulations and safety measures.
Customer Service Associate, 05/2018 - 01/2019 Spartannash – Grandville, MI,
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Informed customers about special promotions and provided detailed information for various products.
Helped customers by approaching conversations with a positive attitude.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
Maintained clean personal appearance and wore uniforms per company policy.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Trained new customer service associates and cashiers.
Cashier , 02/2018 - 05/2018 Harvey's Supermarket – City, STATE,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
Associate of Science: Environmental Science, Expected in 05/2021 - Florida Gateway College - Lake City, FL GPA:
Certifications
S-130
S-190
L-180
ICS-100
Eppley Institute for Parks and Public Lands Foundations of Interpretation
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
