Reliable, and energetic, customer focused Individual with the understanding of customer importance and customer needs. Solid team player with upbeat, positive attitude.
Conducted daily DOT pre-trip inspections according to a set checklist.
Retained valid proof of insurance and registration in vehicle at all times.
Operate vehicles in all weather conditions.
Operated vehicles designed to transport passengers with physical, emotional and developmental disabilities to homes and places of business safely and within established time frames.
Assure that passengers securely enter the building, house, or establishments at their destination.
Communicate with dispatch via walkie talkie.
Knowledge of both manual and electric wheelchair operations and how to properly secure it.
Maintain accurate logs and records of activities.
Be patient and kind with passengers.
Monitor and maintain the safety and security of the clients and the facility.
Address negative behaviors with a positive attitude.
Supervise client activities including breaks, work assignment, recreational activities and other activities.
Perform daily maintenance and the cleaning of the facility.
Answer telephones and greet facility visitors.
Perform periodic inspections of the facility and develop corrective action plans to address the problems.
Answer high call volume calls regarding customers account.
Transfer funds between customers account.
Accessed cease payments on customers accounts.
Obtained customers bills via online and or by telephone.
Assist customers with any and all questions regarding banking with Chevy Chase.
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