Paralegal Office Manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

I am Enthusiastic and have 25 years of legal administrative experience. Supports attorneys to manage heavy caseloads and achieve strategic goals. Displays strong communication skills when interacting with court personnel, opposing counsel and clients. I am personable and enjoy working with the public. I am focused and dedicated with exceptional work ethic and proven strengths in legal case management support. Strong multitasks skilled at managing high-volume, complex caseloads while consistently meeting deadlines. .

  • Marital settlement agreements
  • Understands confidentiality
  • Power of attorney
  • File and Records Management
  • Office administration
05/2019 to Current Paralegal/Office Manager JayjohnNemec Law Office | City, STATE,
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Scheduled appointments for attorneys and made adjustments and changes through application.
  • Managed case correspondence on behalf of two (2) attorneys.
  • Assisted in preparing wills and other probate documents.
  • Used Microsoft Word/Excell and Google Calendars to input and maintain client data with high degree of accuracy.
  • Researched cases and attained affidavits to support supervisors and case needs.
  • Entered client data into Bill 4 Time for records and customer relationship management.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Participated in client interviews, observed questioning process and took notes to document information.
  • Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
  • Assisted attorneys with trial preparation, developed trial exhibits, responded to motions and organized documents for trial discovery.
  • Prepared clients for appointments and interviews, including depositions and testimony.
  • Drafted many types of documents to be filed with court. (i.e., Complaints, Motions, Affidavits, Entries, Judgement, and Dismissals)
  • Filed pleadings and required paperwork with court clerk according to strict deadlines.
  • Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
  • Managed trial calendar, judicial calendar and master calendar for two (2) attorneys.
  • Managed staff members to ensure optimal productivity, health, welfare and personal well-being.
  • Drafted correspondence and documentation and submitted all materials to appropriate parties.
  • Trained incoming staff on office procedures and case-specific duties.
01/1995 to 05/2019 Legal Secretary /Front Office Manager Ball Law Office | City, STATE,
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Managed daily operations within the office by supporting continuous delivery of excellent services and care.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Interviewed, onboarded, developed and oversaw daily activities of clerical and administrative office personnel.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Greeted visitors promptly and directed to correct locations.
  • Communicated with clients to resolve inquiries, schedule appointments and address billing questions.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled all scheduling and managed timely and effective allocation of resources and calendars.
06/1998 to 09/2006 Assistant Manager/Cashier Manager Rite Aid | City, STATE,
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Expected in 06/1992 Associate of Applied Science | Business And Accounting Hocking College, Nelsonville, OH GPA:

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Resume Overview

School Attended

  • Hocking College

Job Titles Held:

  • Paralegal/Office Manager
  • Legal Secretary /Front Office Manager
  • Assistant Manager/Cashier Manager


  • Associate of Applied Science

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