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Paralegal/Office Manager Resume Example

Resume Score: 80%

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HS
PARALEGAL/OFFICE MANAGER
Professional Summary

Ambitious [Job Title] driven to provide exceptional administrative support and customer service. Strengths include legal research, time management and trial preparation. Clear knowledge of court processes and legal proceedings. Experienced Paralegal successful at prioritizing diverse range of tasks and balancing demands of multiple high profile criminal defense attorneys. Coordinated delivery of optimal patient care to diverse patients through effective monitoring and treatment organization. Skillfully conduct assessments, update [Type] documentation and complete ongoing case reviews to strengthen support. Well-versed in enforcing strict controls to quickly identify and resolve concerns. Proven history of success in optimizing patient care as well-qualified and highly experienced [Job Title]. Minimize hospital stays through detailed focus on internal systems and individual patient needs. Focused on boosting utilization and department operational efficiency. Dynamic [Job Title] bringing [Number] years treating patients and coordinating care with other healthcare staff. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced emergency medicine settings.

Work History
Drae-LAW, LLC - Paralegal/Office ManagerBaltimore, MD05/2016 - 11/2019
  • Drafted, signed and certified key legal documents for judicial review.
  • Created and implemented all policies, work flow processes and work assignments.
  • Communicated pertinent information to clients via phone, email and mail.
  • Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
  • Conducted detailed client intakes and entered information into company database.
  • Trained and managed [Number] employees in best practices and protocols to realize maximum productivity.
  • Drafted correspondence and [Type] documentation and disseminated materials to appropriate parties.
  • Communicated with outside vendors on behalf of attorneys and legal departments.
  • Supervised appointment scheduling for [Number] attorneys and made adjustments and changes through [Software] application.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Answered [Number] client calls per [Timeframe] to respond to inquiries, using open-ended questioning skills to attain applicable information.
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Prepared legal briefs, motions and pleadings.
People's Community Health Clinic - Ryan White Medical Case ManagerBaltimore, MD11/2013 - 04/2018
  • Managed support services and fostered communication among social workers, [Type] therapists, hospital staff and patients.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managersto develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Facilitated special education placement process in partnership with parents to provide free appropriate public education for eligible referrals.
  • Managed case load of [Number] children in welfare system, providing comprehensive, community-based care.
  • Adhered to established rules, ethical standards and codes of professional conduct conducive to positive learning atmosphere.
  • Updated patient charts using [Software] with data such as medications to keep records current and support accurate treatments.
  • Collaborated with external agencies to meet educational and transitional needs of students.
  • Coordinated care of injured workers by liaising with hospital staff to organize treatments and program resources.
Chrysalis House - Intake and Data ManagerCrownsville, MD09/2003 - 05/2013
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Assisted in patient admission process based on federal and state laws.
  • Worked with [Job title]s and [Job title]s to develop and implement admissions policies for busy psychiatric facility with more than [Number] beds.
  • Contacted prospective students via email and phone calls.
  • Determined student eligibility for athletic participation alongside athletic coordinator.
  • Headed strategy meetings to gather student information by coordinating with faculty members.
  • Prepared functional and technical documentation data for warehouses.
  • Documented data warehouse architecture to guarantee capacity met current and forecasted needs.
  • Developed team communications and information for [Type] meetings.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Skills
  • Managerial experience
  • Skilled community-based case manager
  • Rapid Oral and Fingerstick HIV testing
  • Case management proficiency
  • Biopsychosocial assessments
  • Skilled in intake interviewing
  • Needs assessment
  • Providing Community Referrals
  • Community Resources
  • Treatment Planning
  • Clinical Documentation
  • Relationship Development
Education
Morgan State UniversityBaltimore, MDSocial Work
Anne Arundel Community CollegeArnold, MDAssociate of Arts: Human Services
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Drae-LAW, LLC
  • People's Community Health Clinic
  • Chrysalis House

School Attended

  • Morgan State University
  • Anne Arundel Community College

Job Titles Held:

  • Paralegal/Office Manager
  • Ryan White Medical Case Manager
  • Intake and Data Manager

Degrees

  • Social Work
    Associate of Arts : Human Services

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