Paralegal/Legal Assistant Resume Example
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PARALEGAL/LEGAL ASSISTANT
Skills
- Proficient in MS Office
- Excellent Investigative and Reporting Skills
- Case Management
- Specialty in family law
- Customer service
- Organization
- Multi-line phone proficiency
- Document filing
- Legal Research
- Document preparation
- Administrative support
- Communications
- Proficient in Family soft, Tabs3, and Abacus
- 50 WPM typing speed
Professional Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Work History
Paralegal/Legal Assistant, 07/2019 to 04/2020
Caci International Inc. - Shiloh , IL
Caci International Inc. - Shiloh , IL
- Drafted correspondence and legal documentation and disseminated materials to appropriate parties.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Authored over fifty affidavits for use in Family law cases.
- Managed billable hourtracking, payroll, client invoicing and schedules
- Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
- Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
- Managed day-to-day legal activities such as subpoena services for Envision Family Law office with two attorneys and two LLLTs.
- Communicated pertinent information to clients via phone, email and mail.
- Created well organized trial binders for attorney ease of access during trial.
- Scheduled and made appointments for two attorneys and two LLLTs.
- Maintained excellent attendance record, consistently arriving to work on time.
- Filed documents with courts on behalf of attorney.
- Assisted attorneys in collecting information such as employment, medical and other records.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Paralegal Intern, 03/2019 to 06/2019
Xcel Energy - Minot , ND
Xcel Energy - Minot , ND
- Composed and edited correspondence and memoranda from dictation, verbal direction and court related documents.
- Conferred with clients and other involved parties to gather and track case information.
- Researched applicable laws and codes to analyze factual information and prepare summary reports.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Conducted research for upcoming cases for firm's Pro Bono volunteer attorneys.
- Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients.
- Answered 45+ client calls per eight hours to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Adhered to privacy laws to avert possible information breaches and protect client data.
Front Desk Receptionist, 02/2017 to 06/2019
Gray Television - Rocky Hill , CT
Gray Television - Rocky Hill , CT
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Balanced reception availability, customer schedules and maximum load levels when scheduling appointments.
- Kept reception area clean and neat to give visitors positive first impression.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Customer Service Representative, 01/2014 to 02/2017
Rohm Semiconductor - San Diego , CA
Rohm Semiconductor - San Diego , CA
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
- Educated customers about product terminology, features and benefits to improve sales and customer satisfaction.
- Resolved complaints efficiently to satisfy customers and encourage future transactions.
Education
Associate of Arts: : Paralegal Studies, 06/2019Tacoma Community College - City, State
- Coursework in Litigation, Family Law and Criminal Procedures.
- Majored in Paralegal Studies
- Continuing education in Law and Policy
- Graduated with 3.5 GPA
Associate of Science: : Political Science/Law And Policy Transfer Degree, Expected in 01/2021Pierce College, Fort Steilacoom - City
- Currently have a 3.7 GPA
- Continuing education in law and policy/political science
- Working towards a transfer degree to attend University of Washington, Tacoma, WA.
High School Diploma: : 06/2019Tacoma Community College - City, State
Certifications
- State of Washington Notary Public
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Resume Overview
School Attended
- Tacoma Community College
- Pierce College, Fort Steilacoom
Job Titles Held:
- Paralegal/Legal Assistant
- Paralegal Intern
- Front Desk Receptionist
- Customer Service Representative
Degrees
- Associate of Arts : : Paralegal Studies , 06/2019
Associate of Science : : Political Science/Law And Policy Transfer Degree , Expected in 01/2021
High School Diploma : : 06/2019
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