SEARCH

Paralegal/Legal Assistant Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
PARALEGAL/LEGAL ASSISTANT
Skills
  • Proficient in MS Office
  • Excellent Investigative and Reporting Skills
  • Case Management
  • Specialty in family law
  • Customer service
  • Organization
  • Multi-line phone proficiency
  • Document filing
  • Legal Research
  • Document preparation
  • Administrative support
  • Communications
  • Proficient in Family soft, Tabs3, and Abacus
  • 50 WPM typing speed
Professional Summary

Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.

Work History
Paralegal/Legal Assistant, 07/2019 to 04/2020
Envision Family Law - Auburn, WA
  • Drafted correspondence and legal documentation and disseminated materials to appropriate parties.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Authored over fifty affidavits for use in Family law cases.
  • Managed billable hour tracking, payroll, client invoicing and schedules
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Managed day-to-day legal activities such as subpoena services for Envision Family Law office with two attorneys and two LLLTs.
  • Communicated pertinent information to clients via phone, email and mail.
  • Created well organized trial binders for attorney ease of access during trial.
  • Scheduled and made appointments for two attorneys and two LLLTs.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Filed documents with courts on behalf of attorney.
  • Assisted attorneys in collecting information such as employment, medical and other records.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Paralegal Intern, 03/2019 to 06/2019
Tacoma Pro Bono-Volunteer Legal Services - Tacoma, WA
  • Composed and edited correspondence and memoranda from dictation, verbal direction and court related documents.
  • Conferred with clients and other involved parties to gather and track case information.
  • Researched applicable laws and codes to analyze factual information and prepare summary reports.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Conducted research for upcoming cases for firm's Pro Bono volunteer attorneys.
  • Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients.
  • Answered 45+ client calls per eight hours to respond to inquiries, using open-ended questioning skills to attain applicable information.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
Front Desk Receptionist, 02/2017 to 06/2019
Associated Ministries - Tacoma, WA
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Balanced reception availability, customer schedules and maximum load levels when scheduling appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Customer Service Representative, 01/2014 to 02/2017
Express Staffing Agency - Tacoma, Washington
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
  • Educated customers about product terminology, features and benefits to improve sales and customer satisfaction.
  • Resolved complaints efficiently to satisfy customers and encourage future transactions.
Education
Associate of Arts: : Paralegal Studies, 06/2019Tacoma Community College - Tacoma, WA
  • Coursework in Litigation, Family Law and Criminal Procedures.
  • Majored in Paralegal Studies
  • Continuing education in Law and Policy
  • Graduated with 3.5 GPA
Associate of Science: : Political Science/Law And Policy Transfer Degree, Expected in 01/2021Pierce College, Fort Steilacoom - Lakewood, WA
  • Currently have a 3.7 GPA
  • Continuing education in law and policy/political science
  • Working towards a transfer degree to attend University of Washington, Tacoma, WA.
High School Diploma: : 06/2019Tacoma Community College - Tacoma, WA
Certifications
  • State of Washington Notary Public
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Envision Family Law
  • Tacoma Pro Bono-Volunteer Legal Services
  • Associated Ministries
  • Express Staffing Agency

School Attended

  • Tacoma Community College
  • Pierce College, Fort Steilacoom

Job Titles Held:

  • Paralegal/Legal Assistant
  • Paralegal Intern
  • Front Desk Receptionist
  • Customer Service Representative

Degrees

  • Associate of Arts : : Paralegal Studies , 06/2019
    Associate of Science : : Political Science/Law And Policy Transfer Degree , Expected in 01/2021
    High School Diploma : : 06/2019

Similar Resumes

View All
Paralegal-/-Legal-Assistant-resume-sample

Paralegal / Legal Assistant

Barakat Legal, P.A

Miami, Florida