paralegal insurance clerk and front office assistant resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority,
  • Microsoft Office proficiency
  • Excel spreadsheets
  • QuickBooks proficiency
  • Certified Paralegal
  • AR/AP
  • Legal administrative support
  • Billing
  • Dental terminology knowledge
  • Insurance eligibility verifications
  • Meticulous attention to detail
  • Self-directed
  • Time management
  • Professional and mature
  • Dedicated team player
  • Proofreading
  • ​Self-starter
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Paralegal; Insurance Clerk and Front Office Assistant, 04/2015 - Current
Atlantic Health System Sparta, NJ,
  • Acted as the point of contact for all incoming litigation requests.
  • Processed and distributed invoices to bill attorneys.
  • Maintained the master calendar for depositions.
  • Proofed documents and submitted to attorneys for review.
  • Processed summonses and subpoenas.
  • Coordinated and scheduled meetings and telephone conferences.
  • Photocopied and mailed or faxed medical records for litigation cases.
  • Recorded and filed patient data and medical records.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Strictly followed all federal and state guidelines for release of information.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Scheduled patient appointments.
  • Accurately entered procedure codes, diagnosis codes and patient information into billing software.
  • Quickly responded to staff and client inquiries regarding CPT codes.
  • Appropriately and correctly identified errors and re-filed denied/rejected claims as they were received from the patients.
  • Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
  • Completed appeals and filed and submitted claims.
  • Posted charges, payments and adjustments.
  • Consistently informed patients of their financial responsibilities prior to services being rendered.
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Completed all medical records requests in a timely manner.
Support Services Associate, 2013 - 02/2015
Bethany Christian Services Waukesha, WI,
  • Provided administrative support for eight practices.
  • Thoroughly investigated past due insurance claims and minimized number of unpaid accounts.
  • Correctly identified errors in claims, so the insurance manager could refile them.
  • Confirmed and verified patient insurance.
Medical Billing Clerk, 05/2011 - 2013
Clean Harbors, Inc. Charlotte, NC,
  • Accurately entered patient and insurance payments and write-offs.
  • Answered patients' questions and addressed problems and complaints via phone.
  • Filed paperwork.
Customer Service Rep, 09/2009 - 04/2011
Ssi Niagara Falls, NY,
  • Successfully interacted with customers to verify orders and shipments.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Accurately verified and logged all daily shipping and receiving orders.
  • Communicated all merchandise needs or issues to appropriate supervisors and/or customers.
  • Sent daily reports and inventory to customers.
  • Schedule appointments for product pick-up through email and phone contacts.
Production Control Clerk, 10/2006 - 05/2009
Everise Tampa, FL,
  • Inventoried equipment based off Shop List.
  • Submitted work order requests to open new job orders and prepared work packets.
  • Assigned UICs, sincgars and ringmounts to equipment as needed.
  • Maintained shop status report to track equipment through completion and verified status report daily against AWRDS status and Open Requisition status.
  • Created Sub Work Orders for various shop work that needed to be done outside the maintenance shop and maintain log of SWOs to document issue and completion.
  • Printed daily worksheets, entered time and ran Time CLIN report daily to verify time input.
  • Entered faults for equipment for time and parts request purposes and closed faults.
Office Assistant, 06/2006 - 09/2006
Thermal Resource Sales City, STATE,
  • Maintained the office and meeting area in a neat and organized fashion.
  • Prepared meeting room for special training conference.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Thoroughly cleaned and organized office and storage room area to prepare for the arrival of special guests to the company.  Brought own vacuum cleaner from home to complete this task.
Diploma: Paralegal, Expected in May 2008
Stratford Career Institute - ,
GPA: GPA: 3.5
Status - 3.5 GPA
Bachelor of Arts: History, Expected in May 2001
Bob Jones University - Greenville, SC
GPA: GPA: 3.0
Status - 3.0 GPA
  • Two years experience in insurance verifications.  Four years experience in posting insurance payments and adjustments.
  • Ten plus years experience in office work to include answering phones, email, faxing, copying and filing.
  • Great organizational skills and friendly person.

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Resume Overview

School Attended

  • Stratford Career Institute
  • Bob Jones University

Job Titles Held:

  • Paralegal; Insurance Clerk and Front Office Assistant
  • Support Services Associate
  • Medical Billing Clerk
  • Customer Service Rep
  • Production Control Clerk
  • Office Assistant


  • Diploma
  • Bachelor of Arts

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