paralegal assistant resume example with 6+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Professional Summary
Commitment Professional Looking for a reliable stable organization, which allows developing individual skills in order to meet the organization's goal.
Professional goal-oriented with 15 years experienced providing administrative support to Administrative and Legal departments with focus on document management. Demonstrated ability in interpreting legal documents and policies.
Abilities:
Reliable - Integrity - Organized - Results oriented - Analytics - Fast learner - Dynamic - Proactive - Strategic vision - Customer Service oriented - Relationship Builder - Process development - Data entry - Statistic management - Commitment to service - Team worker - Knowledge in management of marketing, promotion, and publicity activities - Ability to work under pressure -Talented multitasker - Control, Method, and Logistic Procedures
Skills
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Work History
03/2021 to Current
Paralegal Assistant Holland & Knight – Tysons Corner, VA, Houston TX 77074
- Conferred with clients and other involved parties to gather and track case information.
- Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Assisted lawyers with materials preparation for internal and external training events.
- Aided 3 legal crews by researching records and documents for case details.
- Answered 15 client calls per day to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Eliminated workflow downtime 70% by restructuring and maintaining case records.
- Prepared legal briefs, motions and pleadings.
- Drafted responses for exceptions on foreclosure procedural errors.
- Created and implemented work flow processes and work assignments.
- Trained and managed 3 employees in best practices and protocols to realize maximum productivity.
- Managed client invoicing
10/2020 to 01/2021
Administrative Assistant Nana Regional Corporation – Las Vegas, NV, Houston Tx 77477
- Managed over 50 emails per day, resolving clients claims
- Answered routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Created detailed payroll report per clients and converting into easy-to-interpret data
11/2018 to 08/2020
Lead Generator Aaim Employers' Association – Tampa, FL,
- Prospected, generate, qualify, processed and followed up over 20 daily leads and appointments setting for external sales team
- Performed attention to detail, excellent communication skills, multitasking ability, organization, goal orientation, team work
- Contact and attracts potential customers by answering product and service questions; information about other products and services
04/2018 to 11/2018
Customer Service Representatives Abc Appliances And Repair Services – City, STATE,
- Managed Client Billing,
- Managed and attended over 20 costumer inquiries per day, regarding: billing issues, coverage problems, polices benefits, general client concerns.
- Responded to customer requests for products, services, and company information
- Contact and attracts potential customers by answering product and service questions; information about other products and services
- Open customer accounts by recording account information
- Update customer information in customer service database
- Updated and organized over 200 customer files.
- Transferred over 400 customer files information to online System data base.
- Answered customer telephone calls promptly to avoid on-hold wait times
- Updated account information to maintain customer records
08/2016 to 04/2018
Administrative Assistant (Admin Assistant) FAJA BONITA, CURVE IT UP Clothing – City, State,
- Branch office Administrator and operational control.
- Managed over 30 in coming client per day.
- Personalized customer service
- Increased sales 30%.
- Billing and Cash control
- Quality control
- Established Inventory system control optimizing control and management
- Resolved Clients Claims.
- Promptly responded to inquiries and requests from prospective customers
- Identified issues, analyzed information and provided solutions to problems
- Branch development reports.
- Proved successful working within tight deadlines and fast-paced environment
- Managed time efficiently in order to complete all tasks within deadlines
Education
Expected in 02/2021 to
General Lines - Property & Casualty Texas:
Texas Department of Insurance - Houston, TX,
Texas Department of Insurance - Houston, TX,
Expected in 07/2009 to
Associate's Degree: Financial Management
University Rafael Belloso Chacín Maracaibo - Venezuela,
University Rafael Belloso Chacín Maracaibo - Venezuela,
Expected in 07/1999 to
Bachelor's Degree: General Business Administration
University Rafael Belloso Chacín Maracaibo - ,
University Rafael Belloso Chacín Maracaibo - ,
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Resume Overview
School Attended
- Texas Department of Insurance
- University Rafael Belloso Chacín Maracaibo
- University Rafael Belloso Chacín Maracaibo
Job Titles Held:
- Paralegal Assistant
- Administrative Assistant
- Lead Generator
- Customer Service Representatives
- Administrative Assistant (Admin Assistant)
Degrees
- General Lines - Property & Casualty Texas
- Associate's Degree
- Bachelor's Degree
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