paralegal and office manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
PARALEGAL OR RELATED POSITION Highly dependable, seasoned legal practice employee with 15 years of experience in various paralegal and managerial capacities. Versed in legal practices and procedures relevant to elder law, and employment law, including Medicaid planning, probate estate administration, and litigation. Expertise in trouble-shooting complex legal documents. Detail-oriented and methodical. Dedicated to providing comprehensive assistance to the legal team and clients.
Skills
Critical Thinking
Verbal and Written Communication
Microsoft Office, Tabs3, Smokeball, QuickBooks, Clio
Trial Preparation
Correspondence and Legal Forms Drafting
File and Records Management
Troubleshooting Complex documents
Database and Client Management Systems
Strong Organizational Skills
Accounting and Bookkeeping
Highly Efficient and Productive
Cloud-Based File Management
Payroll Administration
Staff Orientation and Training
Intermediate fluency in Spanish
Legal Terminology
Calendar Maintenance and Docketing
Experience
Paralegal and Office Manager, 9/1/15 - Current Care Advantage Inc – Waynesboro, VA,
Prepare compliance and regulatory forms for Medicaid applications
Participate in client interviews, processed and documented information
Prepare probate estate administration forms and supporting documentation
Draft estate planning documents including health care directives, powers of attorney, and Wills
Effectively organize and manage client billing and case management files.
Maintain accounts receivable/payable, practice management software, billing software, IOLTA and all bank accounts
Maintain all technology components and services
Director IT/Office Operations, 03/2004 - 08/2015 City Of Raleigh North Carolina – Raleigh, NC,
Managed day-to-day firm and building operations
Supervised non-legal staff
Filed pleadings and paperwork with courts to meet strict deadlines.
Participated in client interviews, observed questioning process and documented information
Organized exhibits for trial by preparing materials and supporting documentation
Maintained accounts receivable/payable, client management software, billing software, IOLTA and all bank accounts
Operated technology in state and federal courts
Provided technology training and support to all attorneys and staff
Managed server and desktop hardware, software installation, and maintenance of all components
Prepared and processed client billing and payroll
Manager, 07/2000 - 03/2004 BENESCH, FRIEDLANDER – City, STATE,
Developed classroom and individual training for Firm conversion from WordPerfect to MS Word
Conducted all new employee technical training
Forensic document assistance to all legal ans administrative staff
Spearheaded development and implementation of firm-wide document templates using iCreate software
Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.
Prepared hard copy training materials, module summaries, videos and presentations
Conducted site visits and follow up to verify progression and development of personnel
Developed practical training programs to impart knowledge and improve individual skill sets
Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks
Conducted training classes for employees on features and operation of products, client tools and processes
Collaborated with internal business partners to create industry-specific course content
Administrative Specialist, - KNOX COUNTY SCHOOLS – City, STATE,
Researched and implemented departmental computers and software
Developed and managed system-wide Prevention Programming
Served as Superintendent’s representative to the Knox County Drug Commission
Managed Student Hearing/Vision/Speech Screening
Coordinated classroom and auxiliary program compliance of Section 504 of the Rehabilitation Act of 1973
Developed and provided training modules to teachers and administrative on Section 504 and the Drug-Free Schools and Communities Act
Provided support to County Law Director and Assistant Superintendent during due process hearings
Served as a Governor’s state-wide trainer on Prevention programming
Education and Training
: Educational Administration, Expected in 06/1984 - The University of Tennessee - Knoxville - Knoxville, TN GPA: Status -
Master of Education: Education of The Deaf And Hearing Impaired, Expected in 07/1976 - University of Miami - Miami, FL GPA: Status -
Bachelor of Arts: Speech And Hearing Sciences, Expected in 06/1974 - Univerity of Miami - Miami, GPA: Status -
Activities and Honors
OSBA Member, Temple Emanu El, Cleveland, Ohio Vice President Board of Trustees. Member of Technology and Security Committees. Chair of Learning Committee.
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