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Papa Johns Marketing Director resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Creative Marketing Director with expertise across multiple facets of marketing channels including email campaigns, public relations, social media and event planning. Successfully managed united teams to achieve aggressive goals and produce results. Multi-talented Marketing Director driven to exceed benchmarks, improve market share and grow customer bases. Successful marketing leader with proven accomplishments in driving market growth and firm profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivates personnel to maximize performance.

Skills
  • Salesforce CRM Software
  • Detail-Oriented
  • Complex Problem Solving, can handle high stress, high load situation.
  • Marketing Program Management
  • Time Management
  • Relationship Building, people person, communication, multitasking, management, owner, critical thinking, customer service and organization.
  • Verbal and Written Communication
  • Social Media Campaigns
  • Brand Development
Work History
Papa John's Marketing Director, 05/2014 - Current
Aimbridge Hospitality Decatur, GA,
  • Run marketing tasks in 10 different Papa John's locations.
  • E-blast codes and e-blasts, store codes, computer in-store codes, pulling report codes.
  • Created monthly calendars for 10 stores. Secret shops for stores.
  • Admin. for Facebook and Instagram, run contests, games and monthly posts.
  • Mail out mailers to neighborhoods all around the stores to enhance sales per store.
  • Setup school pizza night fundraisers, prom discounts, teacher appreciation, free pizza's for dances, sponsorships, etc. for all 10 stores.
  • Partnered with the USO, fed soldiers every Tuesday, ran some fun programs with the families like Halloween parties, Christmas gingerbread making, Easter egg hunts, etc.
  • Got the community involved in painting rocks like pizzas and toppings and rewarding found rocks with free pizzas.
  • Branding opportunities by doing daycare tours in all stores. The kids get a fun experience of touring the store, learning about products, where they are kept, how to make and cook their own pizza, how to fold boxes all while having a ton of fun. Getting prizes is always the best ending.
  • Advertise and partner with radio stations, TV, newspapers, magazines, gas stations, haunted houses, many companies, etc.
  • Worked with hospitals for monthly medical discounts and deliveries and free pizzas for covid. Monthly 50% off for Military, churches,car dealerships. All holiday discounts throughout the year.
  • Setup programs in Apartments ex: Move in specials, pool parties, superbowl parties, holiday parties, etc.
  • Worked with lots of hotels and provided key cards.
  • Print box tops, school flyers and holiday flyers. Lots of printing.
  • Provide a Food truck that is used for several events (ex. Sky Sox baseball games, schools, apartments, businesses, parades, fairs, festival, etc.) We also use a tent sometimes.
  • Conduct an in store cleaning inspection, can perform all tasks in the stores, traveled and trained other marketers, work with General Managers on a daily basis.
  • Planning and executing events in the community with the mascot Mr. Slice.
Restaurant Bar Manager, 01/2010 - 05/2014
Zio's Italian Kitchen City, STATE,
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Enhanced sales by promoting drinks of the month and fun games for the servers and products and assisting with creative menu selections.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.

  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing improvement over prior onboarding process.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
McDonalds Owner, 05/1992 - 01/2010
McDonald's Restaurant City, STATE,
  • Started at 16 years old as a crew member, then crew trainer, then manager. Went to Tucson Arizona in 2006 to train to be owners. Got our first 3 stores in 2009 in Colorado Springs, Co.
  • Trained new employees, opening and closing store, ran shifts.
  • Handled cash or processed credit cards in exchange for meals sold.
  • Prepared and cooked food with adherence to food safety policies.
  • Guaranteed quality of service through effective communication with customers and co-workers.
  • Made employee schedules, ordered uniforms.
  • Took classes at HU(Hamburger University), lots of training.
  • Scheduled General Managers for classes, took care of setting up flights.
  • Managed day-to-day business operations, including accounting, finance (payroll), HR, marketing and public relations.
Education
: Elementary Education, Expected in
-
UCCS - Colorado Springs, CO,
GPA:

Did not finish College due to Management offer.

High School Diploma: , Expected in 05/1993
-
Lewis Palmer High School - Monument, CO,
GPA:

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Resume Overview

School Attended

  • UCCS
  • Lewis Palmer High School

Job Titles Held:

  • Papa John's Marketing Director
  • Restaurant Bar Manager
  • McDonalds Owner

Degrees

  • High School Diploma

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